[Bug 2044203] Re: Cannot boot after update intel-microcode

[Hongfei Xu]

apport information

** Tags added: apport-collected jammy wayland-session

** Description changed:

  I am using Ubuntu 22.04.3 LTS, the kernel version is 6.2.0-36-generic. My CPU is Intel® Core™ m3-7Y30.
  The intel-microcode_3.20230214.0ubuntu0.22.04.1_amd64 works fine on my computer, but the computer cannot boot if I update the package to later versions (3.20230808.0ubuntu0.22.04.1 and 3.20231114.0ubuntu0.22.04.1). There is no output on the screen, it is light but just purely black. In case the computer fails to boot, I have to boot into the recovery mode (the hardware GPU was disabled and CPU graphic driver was used in this case), and fall back the intel-microcode package to version mentioned at the beginning (3.20230214.0ubuntu0.22.04.1).
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu82.5
+ Architecture: amd64
+ CasperMD5CheckResult: unknown
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 22.04
+ InstallationDate: Installed on 2018-06-13 (1987 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ Package: intel-microcode 3.20230214.0ubuntu0.22.04.1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 6.2.0-37.38~22.04.1-generic 6.2.16
+ Tags:  wayland-session jammy
+ Uname: Linux 6.2.0-37-generic x86_64
+ UpgradeStatus: Upgraded to jammy on 2022-06-25 (515 days ago)
+ UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   https://bugs.launchpad.net/bugs/2044203/+attachment/5722079/+files/Dependencies.txt

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https://bugs.launchpad.net/bugs/2044203

Title:
  Cannot boot after update intel-microcode

Status in intel-microcode package in Ubuntu:
  New

Bug description:
  I am using Ubuntu 22.04.3 LTS, the kernel version is 6.2.0-36-generic. My CPU is Intel® Core™ m3-7Y30.
  The intel-microcode_3.20230214.0ubuntu0.22.04.1_amd64 works fine on my computer, but the computer cannot boot if I update the package to later versions (3.20230808.0ubuntu0.22.04.1 and 3.20231114.0ubuntu0.22.04.1). There is no output on the screen, it is light but just purely black. In case the computer fails to boot, I have to boot into the recovery mode (the hardware GPU was disabled and CPU graphic driver was used in this case), and fall back the intel-microcode package to version mentioned at the beginning (3.20230214.0ubuntu0.22.04.1).
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2018-06-13 (1987 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: intel-microcode 3.20230214.0ubuntu0.22.04.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 6.2.0-37.38~22.04.1-generic 6.2.16
  Tags:  wayland-session jammy
  Uname: Linux 6.2.0-37-generic x86_64
  UpgradeStatus: Upgraded to jammy on 2022-06-25 (515 days ago)
  UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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