[Bug 2042665] Re: package libc6-dev 2.38-1ubuntu6 failed to install/upgrade: trying to overwrite '/usr/lib/x86_64-linux-gnu/audit/sotruss-lib.so', which is also in package libc6:amd64 2.37-0ubuntu2.1

[Simon Chopin]

Hi,

The latter problem is unrelated to the issue at hand, as the folks at
AskUbuntu have indicated it is an issue with grub-customizer, which
incidentally hasn't been part of Ubuntu since *before* Jammy. Since your
system used to be a Jammy one, which logically means you installed it
from a third-party, e.g. a PPA. Please get in touch with whoever
supplied it so that they can help you with this.

Now, that said, I can at least advise you to immediately back up your
personal data before doing anything else, including attempting a reboot
of the machine, since you're having issues with the bootloader.

Regarding the initial issue, there is indeed a small issue with a file
that moved between libc6 and libc-dev between Lunar and Mantic without
the proper metadata having been updated. However, upgrading from one
version of Ubuntu to another isn't supposed to be done via the standard
updater nor a simple `apt upgrade`, but rather through dedicated upgrade
tooling, e.g. https://ubuntu.com/tutorials/upgrading-ubuntu-
desktop#1-before-you-start for a graphical UI, or `do-release-upgrade`
in a terminal.

To quickly unstuck you on the libc6/libc-dev issue, something along the
lines of `sudo apt -o Dpkg::Options::="--force-overwrite" full-upgrade`
should force through that part of the upgrade. However, that's a band-
aid, but even assuming you manage to sort out your grub-customizer
issues, you're likely to face further issues, since it appears you've
tried to force the upgrade once the first problem was encountered,
making it pretty hard to recover. My advice is to either restore from an
earlier backup, or even simply reinstall.

** Changed in: glibc (Ubuntu)
   Importance: Undecided => Medium

** Also affects: glibc (Ubuntu Mantic)
   Importance: Undecided
       Status: New

** Also affects: glibc (Ubuntu Noble)
   Importance: Medium
       Status: New

** Changed in: glibc (Ubuntu Mantic)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/2042665

Title:
  package libc6-dev 2.38-1ubuntu6 failed to install/upgrade: trying to
  overwrite '/usr/lib/x86_64-linux-gnu/audit/sotruss-lib.so', which is
  also in package libc6:amd64 2.37-0ubuntu2.1

Status in glibc package in Ubuntu:
  New
Status in glibc source package in Mantic:
  New
Status in glibc source package in Noble:
  New

Bug description:
  I am unable to install ubuntu 23.10 ,

  ProblemType: Package
  DistroRelease: Ubuntu 23.10
  Package: libc6-dev 2.38-1ubuntu6
  ProcVersionSignature: Ubuntu 6.2.0-36.37-generic 6.2.16
  Uname: Linux 6.2.0-36-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: pass
  Date: Fri Nov  3 18:49:58 2023
  DuplicateSignature:
   package:libc6-dev:2.38-1ubuntu6
   Unpacking libc6-dev:amd64 (2.38-1ubuntu6) over (2.37-0ubuntu2.1) ...
   dpkg: error processing archive /var/cache/apt/archives/libc6-dev_2.38-1ubuntu6_amd64.deb (--unpack):
    trying to overwrite '/usr/lib/x86_64-linux-gnu/audit/sotruss-lib.so', which is also in package libc6:amd64 2.37-0ubuntu2.1
  ErrorMessage: trying to overwrite '/usr/lib/x86_64-linux-gnu/audit/sotruss-lib.so', which is also in package libc6:amd64 2.37-0ubuntu2.1
  InstallationDate: Installed on 2023-02-08 (269 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
  PythonDetails: N/A
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions:
   dpkg 1.22.0ubuntu1
   apt  2.7.3
  SourcePackage: glibc
  Title: package libc6-dev 2.38-1ubuntu6 failed to install/upgrade: trying to overwrite '/usr/lib/x86_64-linux-gnu/audit/sotruss-lib.so', which is also in package libc6:amd64 2.37-0ubuntu2.1
  UpgradeStatus: Upgraded to mantic on 2023-11-03 (0 days ago)

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