[Bug 2018468] [NEW] Can't scan with Ricoh SP220SNw on ubuntu 22.04.2 LTS

altadeos 2018468 at bugs.launchpad.net
Thu May 4 10:23:15 UTC 2023


Public bug reported:

Hello,

I'm a user of Ubuntu 22.04.2 LTS and I have a bug.

I have a Ricoh SP220SNw and I can't use it's scan function.
The printer is using ethernet connection with fixed IP address.

I tried with USB cable but simple-scan doesn't detect it.

When I launch simple-scan the scanner of my printer with ethernet
connection is detected.

I have 2 possibilities but no one is working:
- ESCL 220SNw-DB8340 on escl:https://192.168.1.26:443
- eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340

When I try to scan I have a message on the printer screen but nothing happens : "Numérisation (ESCL)".
After this the only thing I can do is to unplug the printer of the electricity for few seconds.

How can I help to solve this bug ?
Thanks for your help.

** Affects: sane-airscan (Ubuntu)
     Importance: Undecided
         Status: New

** Package changed: fwupd (Ubuntu) => sane-airscan (Ubuntu)

** Description changed:

  Hello,
  
  I'm a user of Ubuntu 22.04.2 LTS and I have a bug.
  
  I have a Ricoh SP220SNw and I can't use it's scan function.
  The printer is using ethernet connection with fixed IP address.
  
  I tried with USB cable but simple-scan doesn't detect it.
  
- When I launch simple-scan the scanner of my printer is detected.
+ When I launch simple-scan the scanner of my printer with ethernet
+ connection is detected.
  
  I have 2 possibilities but no one is working:
  - ESCL 220SNw-DB8340 on escl:https://192.168.1.26:443
- - eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340 
+ - eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340
  
  When I try to scan I have a message on the printer screen but nothing happens : "Numérisation (ESCL)".
  After this the only thing I can do is to unplug the printer of the electricity for few seconds.
  
  How can I help to solve this bug ?
  Thanks for your help.

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https://bugs.launchpad.net/bugs/2018468

Title:
  Can't scan with Ricoh SP220SNw on ubuntu 22.04.2 LTS

Status in sane-airscan package in Ubuntu:
  New

Bug description:
  Hello,

  I'm a user of Ubuntu 22.04.2 LTS and I have a bug.

  I have a Ricoh SP220SNw and I can't use it's scan function.
  The printer is using ethernet connection with fixed IP address.

  I tried with USB cable but simple-scan doesn't detect it.

  When I launch simple-scan the scanner of my printer with ethernet
  connection is detected.

  I have 2 possibilities but no one is working:
  - ESCL 220SNw-DB8340 on escl:https://192.168.1.26:443
  - eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340

  When I try to scan I have a message on the printer screen but nothing happens : "Numérisation (ESCL)".
  After this the only thing I can do is to unplug the printer of the electricity for few seconds.

  How can I help to solve this bug ?
  Thanks for your help.

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