[Bug 2012735] Re: update-manager crashed with uaclient.exceptions.UserFacingError in get_lscpu_arch()

Sebastien Bacher 2012735 at bugs.launchpad.net
Tue Mar 28 08:53:32 UTC 2023


The error is from ubuntu-advantage-tools, downgrading to 27.13.6~23.04.1
resolve the issue

** Package changed: update-manager (Ubuntu) => ubuntu-advantage-tools
(Ubuntu)

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https://bugs.launchpad.net/bugs/2012735

Title:
  update-manager crashed with uaclient.exceptions.UserFacingError in
  get_lscpu_arch()

Status in ubuntu-advantage-tools package in Ubuntu:
  Confirmed

Bug description:
  do nothing and crash

  ProblemType: Crash
  DistroRelease: Ubuntu 23.04
  Package: update-manager 1:23.04.1
  ProcVersionSignature: Ubuntu 6.2.0-18.18-generic 6.2.6
  Uname: Linux 6.2.0-18-generic x86_64
  ApportVersion: 2.26.0-0ubuntu2
  Aptdaemon:
   
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CloudArchitecture: x86_64
  CloudID: none
  CloudName: none
  CloudPlatform: none
  CloudSubPlatform: config
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Mar 24 15:15:28 2023
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'launch-count' b'1'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1679663727'
  InstallationDate: Installed on 2023-03-24 (0 days ago)
  InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Alpha amd64 (20230324)
  InterpreterPath: /usr/bin/python3.11
  JournalErrors: бер 24 15:15:33 hostname gnome-control-c[2657]: Extension tiling-assistant at ubuntu.com is not available or invalid (state 99)
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/update-manager --no-update --no-focus-on-map
  ProcEnviron:
   LANG=uk_UA.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
  PythonArgs: ['/usr/bin/update-manager', '--no-update', '--no-focus-on-map']
  PythonDetails: N/A
  SourcePackage: update-manager
  Title: update-manager crashed with uaclient.exceptions.UserFacingError in get_lscpu_arch()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sudo users

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