[Bug 1877450] Re: Executing "sudo apport-bug /var/crash/some-path.crash" leads to "ERROR: Cannot update /var/crash/some-path.crash: [Errno 13] Permission denied" very often

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: apport (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1877450

Title:
  Executing "sudo apport-bug /var/crash/some-path.crash" leads to
  "ERROR: Cannot update /var/crash/some-path.crash: [Errno 13]
  Permission denied" very often

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  Steps to reproduce:
  1. Have Ubuntu 20.04 LTS installed
  2. Get some crash file of crashed application (in my example it was /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash )
  3. Try to send this crash file to launchpad using `sudo apport-bug /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash`

  Expected results:
  * apport opened window about sending the crash report and then opened Firefox allowing user to login to Launchoad and then to fill some details about the bug-report

  Actual results:
  * apport opened window about sending the crash, but Firefox is not opened; instead shows the error in the terminal

  ```
  $ sudo apport-bug /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
  [sudo] password for mate:
  ERROR: Cannot update /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash: [Errno 13] Permission denied: '/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash'

  ```

  Note: what is interesting in this case the upload was successful:

  ```
  $ ls -alt /var/crash/
  total 5252
  -rw-------  1 whoopsie whoopsie      37 May  7 23:19 _usr_lib_mate-panel_clock-applet.1000.uploaded
  drwxrwsrwt  2 root     whoopsie    4096 May  7 23:19 .
  -rw-r--r--  1 root     whoopsie       0 May  7 23:19 _usr_lib_mate-panel_clock-applet.1000.upload
  -rw-r-----  1 mate     whoopsie 5364223 May  7 23:12 _usr_lib_mate-panel_clock-applet.1000.crash
  drwxr-xr-x 14 root     root        4096 Apr 23 10:48 ..

  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: apport 2.20.11-0ubuntu27
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportLog:
   ERROR: apport (pid 2675) Thu May  7 23:10:51 2020: called for pid 2659, signal 11, core limit 0, dump mode 1
   ERROR: apport (pid 2675) Thu May  7 23:10:51 2020: executable: /usr/lib/mate-panel/clock-applet (command line "/usr/lib/mate-panel/clock-applet")
   ERROR: apport (pid 2675) Thu May  7 23:10:51 2020: debug: session gdbus call: (true,)

   ERROR: apport (pid 2675) Thu May  7 23:10:54 2020: wrote report /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashReports:
   600:121:127:37:2020-05-07 23:19:38.692947366 +0300:2020-05-07 23:11:44.888143341 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.uploaded
   644:0:127:0:2020-05-07 23:19:37.976589335 +0300:2020-05-07 23:19:37.976589335 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.upload
   640:1000:127:5364223:2020-05-07 23:12:22.348865032 +0300:2020-05-07 23:19:44.571885615 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
  CurrentDesktop: MATE
  Date: Thu May  7 23:20:20 2020
  InstallationDate: Installed on 2020-04-23 (14 days ago)
  InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1877450/+subscriptions