[Bug 2009443] Re: System crashes when using slack app after system updates
Anna
2009443 at bugs.launchpad.net
Wed Mar 8 20:56:53 UTC 2023
Is it normal that a snap application can stop all the other programs and completely crash the system?
If so, I will open slack bug report.
But I really believe that normally Ubuntu is (or should be) protected against such applications. Please consider opening the ticket again.
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https://bugs.launchpad.net/bugs/2009443
Title:
System crashes when using slack app after system updates
Status in ubuntu-release-upgrader package in Ubuntu:
Invalid
Bug description:
When using slack app installed via snap store, repeatedly on its start
or after few minutes of usage the system just stops, UI is totally
unresponsive and it just hangs like that. The only way to work around
it is to restart the system.
Description: Ubuntu 22.04.2 LTS
Release: 22.04
Updated packages via Software Updater:
```
cat /var/log/dpkg.log | grep "install"
```
2023-03-02 10:54:26 status installed base-files:amd64 12ubuntu4.3
2023-03-02 10:54:26 status installed tar:amd64 1.34+dfsg-1ubuntu0.1.22.04.1
2023-03-02 10:54:38 status installed libgnutls30:amd64 3.7.3-4ubuntu1.2
2023-03-02 10:55:13 status installed linux-hwe-5.19-headers-5.19.0-35:all 5.19.0-35.36~22.04.1
2023-03-02 10:55:13 status installed linux-headers-5.19.0-35-generic:amd64 5.19.0-35.36~22.04.1
2023-03-02 10:55:16 status installed snapd:amd64 2.58+22.04
2023-03-02 10:55:16 status installed alsa-ucm-conf:all 1.2.6.3-1ubuntu1.4
2023-03-02 10:55:16 status installed fonts-noto-color-emoji:all 2.038-0ubuntu1
2023-03-02 10:55:34 status installed linux-firmware:all 20220329.git681281e4-0ubuntu3.10
2023-03-02 10:55:35 status installed firmware-sof-signed:all 2.0-1ubuntu4.1
2023-03-02 10:55:35 status installed linux-libc-dev:amd64 5.15.0-67.74
2023-03-02 10:55:35 status installed isc-dhcp-client:amd64 4.4.1-2.3ubuntu2.4
2023-03-02 10:55:35 status installed fwupd-signed:amd64 1.51~22.04.1+1.2-3ubuntu0.2
2023-03-02 10:55:36 status installed teamviewer:amd64 15.39.3
2023-03-02 10:55:36 status installed libinput-bin:amd64 1.20.0-1ubuntu0.2
2023-03-02 10:55:36 status installed grub-common:amd64 2.06-2ubuntu7.1
2023-03-02 10:55:36 status installed docker-buildx-plugin:amd64 0.10.2-1~ubuntu.22.04~jammy
2023-03-02 10:55:37 status installed containerd.io:amd64 1.6.18-1
2023-03-02 10:55:37 status installed docker-compose-plugin:amd64 2.16.0-1~ubuntu.22.04~jammy
2023-03-02 10:55:37 status installed gh:amd64 2.23.0
2023-03-02 10:55:37 status installed libglapi-mesa:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:37 status installed systemd-hwe-hwdb:all 249.11.2
2023-03-02 10:55:37 status installed docker-ce-cli:amd64 5:23.0.1-1~ubuntu.22.04~jammy
2023-03-02 10:55:37 status installed python-apt-common:all 2.4.0ubuntu1
2023-03-02 10:55:37 status installed gnome-control-center-faces:all 1:41.7-0ubuntu0.22.04.6
2023-03-02 10:55:37 status installed libllvm15:amd64 1:15.0.6-3~ubuntu0.22.04.2
2023-03-02 10:55:37 status installed kbd:amd64 2.3.0-3ubuntu4.22.04
2023-03-02 10:55:37 status installed isc-dhcp-common:amd64 4.4.1-2.3ubuntu2.4
2023-03-02 10:55:37 status installed docker-ce-rootless-extras:amd64 5:23.0.1-1~ubuntu.22.04~jammy
2023-03-02 10:55:38 status installed linux-modules-5.19.0-35-generic:amd64 5.19.0-35.36~22.04.1
2023-03-02 10:55:39 status installed linux-modules-extra-5.19.0-35-generic:amd64 5.19.0-35.36~22.04.1
2023-03-02 10:55:39 status installed python3-macaroonbakery:all 1.3.1-2ubuntu0.1
2023-03-02 10:55:39 status installed linux-headers-generic-hwe-22.04:amd64 5.19.0.35.36~22.04.10
2023-03-02 10:55:39 status installed libdrm-common:all 2.4.113-2~ubuntu0.22.04.1
2023-03-02 10:55:39 status installed libmbim-glib4:amd64 1.28.0-1~ubuntu20.04.1
2023-03-02 10:55:39 status installed libinput10:amd64 1.20.0-1ubuntu0.2
2023-03-02 10:55:40 status installed linux-image-5.19.0-35-generic:amd64 5.19.0-35.36~22.04.1
2023-03-02 10:55:40 status installed linux-image-generic-hwe-22.04:amd64 5.19.0.35.36~22.04.10
2023-03-02 10:55:40 status installed linux-generic-hwe-22.04:amd64 5.19.0.35.36~22.04.10
2023-03-02 10:55:40 status installed grub2-common:amd64 2.06-2ubuntu7.1
2023-03-02 10:55:40 status installed python3-apt:amd64 2.4.0ubuntu1
2023-03-02 10:55:40 status installed update-notifier-common:all 3.192.54.5
2023-03-02 10:55:40 status installed libmbim-proxy:amd64 1.28.0-1~ubuntu20.04.1
2023-03-02 10:55:40 status installed python3-distupgrade:all 1:22.04.16
2023-03-02 10:55:40 status installed grub-pc-bin:amd64 2.06-2ubuntu7.1
2023-03-02 10:55:44 status installed grub-pc:amd64 2.06-2ubuntu7.1
2023-03-02 10:55:56 status installed docker-ce:amd64 5:23.0.1-1~ubuntu.22.04~jammy
2023-03-02 10:55:56 status installed ubuntu-release-upgrader-core:all 1:22.04.16
2023-03-02 10:55:56 status installed libdrm2:amd64 2.4.113-2~ubuntu0.22.04.1
2023-03-02 10:55:56 status installed language-selector-common:all 0.219.1
2023-03-02 10:55:56 status installed ubuntu-release-upgrader-gtk:all 1:22.04.16
2023-03-02 10:55:58 status installed ubuntu-advantage-tools:amd64 27.13.5~22.04.1
2023-03-02 10:55:58 status installed ubuntu-advantage-desktop-daemon:amd64 1.10~22.04.1
2023-03-02 10:55:58 status installed libdrm-amdgpu1:amd64 2.4.113-2~ubuntu0.22.04.1
2023-03-02 10:55:58 status installed mesa-vulkan-drivers:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:58 status installed language-selector-gnome:all 0.219.1
2023-03-02 10:55:58 status installed libdrm-nouveau2:amd64 2.4.113-2~ubuntu0.22.04.1
2023-03-02 10:55:58 status installed libgbm1:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:58 status installed libdrm-radeon1:amd64 2.4.113-2~ubuntu0.22.04.1
2023-03-02 10:55:58 status installed libdrm-intel1:amd64 2.4.113-2~ubuntu0.22.04.1
2023-03-02 10:55:58 status installed libgl1-mesa-dri:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:58 status installed libxatracker2:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:58 status installed libegl-mesa0:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:58 status installed brave-browser:amd64 1.48.171
2023-03-02 10:55:58 status installed mesa-va-drivers:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:59 status installed code:amd64 1.76.0-1677667493
2023-03-02 10:55:59 status installed mesa-vdpau-drivers:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:59 status installed google-chrome-stable:amd64 110.0.5481.177-1
2023-03-02 10:55:59 status installed libglx-mesa0:amd64 22.2.5-0ubuntu0.1~22.04.1
2023-03-02 10:55:59 status installed language-pack-en:all 1:22.04+20230209
2023-03-02 10:55:59 status installed language-pack-de:all 1:22.04+20230209
2023-03-02 10:55:59 status installed language-pack-gnome-de:all 1:22.04+20230209
2023-03-02 10:55:59 status installed language-pack-gnome-en:all 1:22.04+20230209
2023-03-02 10:56:00 status installed language-pack-en-base:all 1:22.04+20230209
2023-03-02 10:56:00 status installed language-pack-de-base:all 1:22.04+20230209
2023-03-02 10:56:00 status installed language-pack-gnome-de-base:all 1:22.04+20230209
2023-03-02 10:56:00 status installed language-pack-gnome-en-base:all 1:22.04+20230209
2023-03-02 10:56:00 status installed install-info:amd64 6.8-4build1
2023-03-02 10:56:00 status installed mailcap:all 3.70+nmu1ubuntu1
2023-03-02 10:56:00 status installed fontconfig:amd64 2.13.1-4.2ubuntu5
2023-03-02 10:56:00 status installed desktop-file-utils:amd64 0.26-1ubuntu3
2023-03-02 10:56:00 status installed hicolor-icon-theme:all 0.17-2
2023-03-02 10:56:00 status installed gnome-menus:amd64 3.36.0-1ubuntu3
2023-03-02 10:56:00 status installed update-notifier:amd64 3.192.54.5
2023-03-02 10:56:00 status installed gnome-control-center-data:all 1:41.7-0ubuntu0.22.04.6
2023-03-02 10:56:00 status installed libglib2.0-0:amd64 2.72.4-0ubuntu1
2023-03-02 10:56:00 status installed libc-bin:amd64 2.35-0ubuntu3.1
2023-03-02 10:56:01 status installed man-db:amd64 2.10.2-1
2023-03-02 10:56:01 status installed cracklib-runtime:amd64 2.9.6-3.4build4
2023-03-02 10:56:01 status installed plymouth-theme-ubuntu-text:amd64 0.9.5+git20211018-1ubuntu3
2023-03-02 10:56:01 status installed dbus:amd64 1.12.20-2ubuntu4.1
2023-03-02 10:56:01 status installed shared-mime-info:amd64 2.1-2
2023-03-02 10:56:02 status installed udev:amd64 249.11-0ubuntu3.6
2023-03-02 10:56:02 status installed gnome-initial-setup:amd64 42.0.1-1ubuntu2.3
2023-03-02 10:56:02 status installed gnome-control-center:amd64 1:41.7-0ubuntu0.22.04.6
2023-03-02 10:56:14 status installed linux-image-5.19.0-35-generic:amd64 5.19.0-35.36~22.04.1
2023-03-02 10:56:23 status installed initramfs-tools:all 0.140ubuntu13.1
2023-03-02 14:44:10 status installed linux-headers-5.15.0-60-generic:amd64 5.15.0-60.66
2023-03-02 14:44:11 status installed linux-headers-5.15.0-60:all 5.15.0-60.66
2023-03-02 14:44:12 status installed linux-modules-extra-5.15.0-60-generic:amd64 5.15.0-60.66
2023-03-02 14:44:13 status installed linux-modules-5.15.0-60-generic:amd64 5.15.0-60.66
2023-03-02 14:44:13 status installed linux-image-5.15.0-60-generic:amd64 5.15.0-60.66
```
journalctl -b -1 -e
```
Mär 06 10:59:48 anjankow audit[4731]: SECCOMP auid=1000 uid=1000 gid=1000 ses=1 subj=snap.slack.slack pid=4731 comm="slack" exe="/snap/slack/68/usr/lib>
Mär 06 10:59:48 anjankow kernel: audit: type=1326 audit(1678096788.061:145): auid=1000 uid=1000 gid=1000 ses=1 subj=snap.slack.slack pid=4731 comm="sla>
Mär 06 11:00:26 anjankow gnome-keyring-daemon[2364]: asked to register item /org/freedesktop/secrets/collection/login/1, but it's already registered
Mär 06 11:00:26 anjankow xdg-desktop-portal[15670]: Opening in existing browser session.
Mär 06 11:00:26 anjankow xdg-desktop-portal[15671]: libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
Mär 06 11:00:44 anjankow systemd[1]: Starting Cleanup of Temporary Directories...
Mär 06 11:00:44 anjankow systemd[1]: systemd-tmpfiles-clean.service: Deactivated successfully.
Mär 06 11:00:44 anjankow systemd[1]: Finished Cleanup of Temporary Directories.
Mär 06 11:00:57 anjankow audit[4731]: SECCOMP auid=1000 uid=1000 gid=1000 ses=1 subj=snap.slack.slack pid=4731 comm="slack" exe="/snap/slack/68/usr/lib>
Mär 06 11:00:57 anjankow kernel: audit: type=1326 audit(1678096857.586:146): auid=1000 uid=1000 gid=1000 ses=1 subj=snap.slack.slack pid=4731 comm="sla>
Mär 06 11:06:43 anjankow wpa_supplicant[1309]: wlp3s0: WPA: Group rekeying completed with f0:b0:14:18:13:98 [GTK=CCMP]
Mär 06 11:09:25 anjankow kernel: amdgpu 0000:07:00.0: amdgpu: [mmhub0] no-retry page fault (src_id:0 ring:40 vmid:1 pasid:32775, for process slack pid >
Mär 06 11:09:25 anjankow kernel: amdgpu 0000:07:00.0: amdgpu: in page starting at address 0x00008001069c0000 from IH client 0x12 (VMC)
Mär 06 11:09:25 anjankow kernel: amdgpu 0000:07:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00140051
Mär 06 11:09:25 anjankow kernel: amdgpu 0000:07:00.0: amdgpu: Faulty UTCL2 client ID: MP1 (0x0)
Mär 06 11:09:25 anjankow kernel: amdgpu 0000:07:00.0: amdgpu: MORE_FAULTS: 0x1
Mär 06 11:09:26 anjankow code.desktop[4841]: [4841:0306/110926.120558:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() fai>
Mär 06 11:09:26 anjankow code.desktop[4841]: [4841:0306/110926.133996:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() fai>
Mär 06 11:09:26 anjankow code.desktop[4841]: [4841:0306/110926.150291:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() fai>
lin
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.16
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 6 11:13:01 2023
InstallationDate: Installed on 2022-11-03 (122 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
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