[Bug 2023401] Status changed to Confirmed

[Ubuntu Kernel Bot]

This change was made by a bot.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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Title:
  [Dell XPS 17 9700] Upon shutdown, shutdown process doesn't complete
  and the computer stays on

Status in linux package in Ubuntu:
  Confirmed
Status in systemd package in Ubuntu:
  New

Bug description:
  When I want to shutdown my computer, very often since last Ubuntu
  version, the process seems not to go to the end, and the computer
  never shuts down. I used not to notice it, physically close my laptop
  and put it back in my bag, then hours later find it very hot and with
  fans going at full speed.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
  Uname: Linux 6.2.0-20-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Jun  9 16:35:50 2023
  DistUpgraded: 2023-04-21 10:53:49,032 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
  DistroCodename: lunar
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
     Subsystem: Dell CometLake-H GT2 [UHD Graphics] [1028:098f]
     Subsystem: Dell TU117M [GeForce GTX 1650 Ti Mobile] [1028:098f]
  InstallationDate: Installed on 2021-04-12 (787 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
  MachineType: Dell Inc. XPS 17 9700
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-20-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to lunar on 2023-04-21 (49 days ago)
  dmi.bios.date: 03/14/2023
  dmi.bios.release: 1.24
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.24.0
  dmi.board.name: 0PV91W
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.24.0:bd03/14/2023:br1.24:svnDellInc.:pnXPS179700:pvr:rvnDellInc.:rn0PV91W:rvrA00:cvnDellInc.:ct10:cvr:sku098F:
  dmi.product.family: XPS
  dmi.product.name: XPS 17 9700
  dmi.product.sku: 098F
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.114-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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