[Bug 2045263] Re: Update from 23.04 to 23.10 failed

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/2045263

Title:
  Update from 23.04 to 23.10 failed

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  I ran do do-release-upgrade and it stopped with this error message:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'. 

  The logfiles did not help me. I also trued to disable all additional
  PPAs but the error remains.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.7
  ProcVersionSignature: Ubuntu 6.2.0-37.38-generic 6.2.16
  Uname: Linux 6.2.0-37-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: KDE
  Date: Thu Nov 30 13:00:57 2023
  InstallationDate: Installed on 2023-09-22 (68 days ago)
  InstallationMedia: Kubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to lunar on 2023-11-30 (0 days ago)

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