[Bug 2031352] Re: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen

[Ian Russel Adem]

Hi, I got also sudden issue with shutdown or reboot.

```~$ journalctl -b -1 --since "1 hour ago"```


** Attachment added: "logs-shutdown.txt"
   https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/2031352/+attachment/5693714/+files/logs-shutdown.txt

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https://bugs.launchpad.net/bugs/2031352

Title:
  Ubuntu 22.04.3 LTS stuck on power-off/reboot screen

Status in linux-hwe-6.2 package in Ubuntu:
  Confirmed
Status in systemd package in Ubuntu:
  Incomplete
Status in linux-hwe-6.2 source package in Jammy:
  Confirmed

Bug description:
  After updating to Kernel 6.2 a few days ago, I have been experiencing
  issues with my system's shutdown and reboot functions. During these
  processes, the system becomes unresponsive and hangs on a black
  screen, which displays both the Dell and Ubuntu logos. This issue is
  inconsistent; it happens sporadically. Currently, the only workaround
  I've found to successfully shut down the system is to forcibly power
  off the machine by holding down the power button for 5 seconds.

  I've also tested a fresh installation of Ubuntu 22.04.3.

  ----

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: systemd 249.11-0ubuntu3.9
  ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
  Uname: Linux 6.2.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug 14 22:41:14 2023
  InstallationDate: Installed on 2023-08-14 (1 days ago)
  InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813)
  MachineType: Dell Inc. XPS 8930
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7
  SourcePackage: systemd
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2023
  dmi.bios.release: 1.1
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.30
  dmi.board.name: 0T88YD
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859:
  dmi.product.family: XPS
  dmi.product.name: XPS 8930
  dmi.product.sku: 0859
  dmi.product.version: 1.1.30
  dmi.sys.vendor: Dell Inc.
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2023-08-13T20:57:27
  mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27

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