[Bug 2018168] [NEW] Since updating Kubuntu to 23.04, I can't use VMware-Horizon-Client-2303-8.9.0-21435420.x64 to access my work environment - I can authenticate but get a black screen

[Paul Smit]

Public bug reported:

Since updating Kubuntu to 23.04, I can't use VMware-Horizon-
Client-2303-8.9.0-21435420.x64 to access my work environment - I can
authenticate but get a black screen. I am still able to use it fine on
my Windows 10 laptop. I have changed display resolutions and tried a
number of things to no avail.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.6
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:1000:124:10690843:2023-04-23 07:05:20.348549594 +1000:2023-04-23 07:05:09.396958089 +1000:/var/crash/_usr_bin_elisa.1000.crash
 640:1000:124:13602889:2023-04-25 11:11:34.043168753 +1000:2023-04-25 11:11:29.327091934 +1000:/var/crash/_opt_google_chrome_chrome.1000.crash
CurrentDesktop: KDE
Date: Sun Apr 30 07:41:18 2023
InstallationDate: Installed on 2023-01-14 (105 days ago)
InstallationMedia: Kubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
PackageArchitecture: all
ProcEnviron:
 LANG=en_AU.UTF-8
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to lunar on 2023-04-22 (7 days ago)
VarLogDistupgradeXorgFixuplog:
 INFO:root:/usr/bin/do-release-upgrade running
 INFO:root:No xorg.conf, exiting

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade lunar

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https://bugs.launchpad.net/bugs/2018168

Title:
  Since updating Kubuntu to 23.04, I can't use VMware-Horizon-
  Client-2303-8.9.0-21435420.x64 to access my work environment - I can
  authenticate but get a black screen

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Since updating Kubuntu to 23.04, I can't use VMware-Horizon-
  Client-2303-8.9.0-21435420.x64 to access my work environment - I can
  authenticate but get a black screen. I am still able to use it fine on
  my Windows 10 laptop. I have changed display resolutions and tried a
  number of things to no avail.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.6
  ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
  Uname: Linux 6.2.0-20-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   640:1000:124:10690843:2023-04-23 07:05:20.348549594 +1000:2023-04-23 07:05:09.396958089 +1000:/var/crash/_usr_bin_elisa.1000.crash
   640:1000:124:13602889:2023-04-25 11:11:34.043168753 +1000:2023-04-25 11:11:29.327091934 +1000:/var/crash/_opt_google_chrome_chrome.1000.crash
  CurrentDesktop: KDE
  Date: Sun Apr 30 07:41:18 2023
  InstallationDate: Installed on 2023-01-14 (105 days ago)
  InstallationMedia: Kubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_AU.UTF-8
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: Upgraded to lunar on 2023-04-22 (7 days ago)
  VarLogDistupgradeXorgFixuplog:
   INFO:root:/usr/bin/do-release-upgrade running
   INFO:root:No xorg.conf, exiting

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