[Bug 2008280] Re: regression: update-manager 1:23.04.1 no longer installs any updates (lunar)

[Andreas Hasenack]

Hello Kiwinote, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will
build now and be available at
https://launchpad.net/ubuntu/+source/ubuntu-advantage-
tools/27.14.4~18.04 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
bionic to verification-done-bionic. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-bionic. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: ubuntu-advantage-tools (Ubuntu Bionic)
       Status: New => Fix Committed

** Tags added: verification-needed-bionic

** Changed in: ubuntu-advantage-tools (Ubuntu Xenial)
       Status: New => Fix Committed

** Tags added: verification-needed-xenial

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/2008280

Title:
  regression: update-manager 1:23.04.1 no longer installs any updates
  (lunar)

Status in ubuntu-advantage-tools package in Ubuntu:
  Fix Released
Status in update-manager package in Ubuntu:
  Invalid
Status in ubuntu-advantage-tools source package in Xenial:
  Fix Committed
Status in ubuntu-advantage-tools source package in Bionic:
  Fix Committed
Status in ubuntu-advantage-tools source package in Focal:
  Fix Committed
Status in ubuntu-advantage-tools source package in Jammy:
  Fix Committed
Status in ubuntu-advantage-tools source package in Kinetic:
  Fix Committed

Bug description:
  Hello,

  On a fairly standard installation of lunar (ie no ubuntu pro linked
  etc), the update-manager no longer appears able to install the updates
  which are listed in the ui when clicking install.

  symptoms:
  - launch update-manager 1:23.04.1
  - note that updates are available
  - note that the ui shows 'unknown download size' in the bottom-left (this should be specified)
  - note that the terminal output shows "required_download could not be calculated: E:Can't find a source to download version 'PKGVERSION' of 'PKGNAME:amd64'"
  - click 'install now' button to install the listed updates
  - note that update-manager doesn't actually install the updates (starting the update fails), the ui jumps to the generic 'installing snap updates' and then shows 'your system is up to date'
  - note that if you launch update-manager again all the (same) updates are showing again

  severity:
  - this is a little concerning as the user can no longer install any updates using the update-manager ui - this includes updates for other packages and of course any updated package including a fix for this issue. (sudo apt update/upgrade in the terminal do of course still work)
  - whilst this issue has been around for at least 5 days there don't appear to be any other reports of this issue. It doesn't seem likely to be something specific to my system though.

  investigation:
  - installing the debs of update-manager 1:22.10.6 (the previous version) resolves this issue
  - it would appear that revision 2959 ( https://bazaar.launchpad.net/~ubuntu-core-dev/update-manager/main/revision/2959 ) is the first revision to introduce this issue
  - this seems related to Ubuntu Pro / Advantage

  Thanks for your attention

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2008280/+subscriptions