[Bug 1990908] [NEW] Dell inspiron 16 plus laptop New device - tracker works intermittently

krishna kumar 1990908 at bugs.launchpad.net
Tue Sep 27 04:36:03 UTC 2022


Public bug reported:

The track pad on the laptop is unresponsive recently after some
upgrades. I have tested it on Windows on the same machine, it is working
as expected under windows.

The problem appears to be that the OS assumes that the primary mouse
button has been clicked and hence any mouse movement appears jarred.


When I move the mouse using the trackpad it auto selects text - which is how a mouse will perform if you press the primary key and move over text.

I am open to any further testing

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.14
ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
Uname: Linux 5.15.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:0:124:3419024:2022-09-25 04:16:14.520361900 +0530:2022-09-25 04:16:15.520361900 +0530:/var/crash/_usr_lib_systemd_systemd-journald.0.crash
 644:0:124:0:2022-09-25 04:16:24.333712700 +0530:2022-09-25 04:16:24.333712700 +0530:/var/crash/_usr_lib_systemd_systemd-journald.0.upload
 600:117:124:37:2022-09-25 04:16:26.554293882 +0530:2022-09-25 04:16:26.554293882 +0530:/var/crash/_usr_lib_systemd_systemd-journald.0.uploaded
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 27 09:41:47 2022
InstallationDate: Installed on 2022-04-28 (151 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy wayland-session

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https://bugs.launchpad.net/bugs/1990908

Title:
  Dell inspiron 16 plus laptop New device - tracker works intermittently

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  The track pad on the laptop is unresponsive recently after some
  upgrades. I have tested it on Windows on the same machine, it is
  working as expected under windows.

  The problem appears to be that the OS assumes that the primary mouse
  button has been clicked and hence any mouse movement appears jarred.

  
  When I move the mouse using the trackpad it auto selects text - which is how a mouse will perform if you press the primary key and move over text.

  I am open to any further testing

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.14
  ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
  Uname: Linux 5.15.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   640:0:124:3419024:2022-09-25 04:16:14.520361900 +0530:2022-09-25 04:16:15.520361900 +0530:/var/crash/_usr_lib_systemd_systemd-journald.0.crash
   644:0:124:0:2022-09-25 04:16:24.333712700 +0530:2022-09-25 04:16:24.333712700 +0530:/var/crash/_usr_lib_systemd_systemd-journald.0.upload
   600:117:124:37:2022-09-25 04:16:26.554293882 +0530:2022-09-25 04:16:26.554293882 +0530:/var/crash/_usr_lib_systemd_systemd-journald.0.uploaded
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep 27 09:41:47 2022
  InstallationDate: Installed on 2022-04-28 (151 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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