[Bug 1962454] Re: Oops pages show wrong time window in JournalErrors

[Timo Aaltonen]

Hello Daniel, or anyone else affected,

Accepted apport into focal-proposed. The package will build now and be
available at
https://launchpad.net/ubuntu/+source/apport/2.20.11-0ubuntu27.25 in a
few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
focal to verification-done-focal. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-focal. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: apport (Ubuntu Focal)
       Status: Confirmed => Fix Committed

** Tags added: verification-needed-focal

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https://bugs.launchpad.net/bugs/1962454

Title:
  Oops pages show wrong time window in JournalErrors

Status in Apport:
  Fix Released
Status in apport package in Ubuntu:
  Fix Released
Status in apport source package in Focal:
  Fix Committed
Status in apport source package in Jammy:
  Fix Committed

Bug description:
  [Impact]

  Oops pages show wrong time window in JournalErrors. For example, I
  just experienced a crash at:

    Feb 28 17:31:12

  And the JournalErrors entries are:

    Feb 28 17:31:30 - Feb 28 17:31:41

  So don't relate to the crash.

  [Test Plan]

  1. Find a recent crash report from a relevant Ubuntu release on
  https://errors.ubuntu.com/ If you're looking at
  https://errors.ubuntu.com/problem/SOMETHING then scroll down and pick
  a relevant instance from the Occurrences list.

  2. Now you're on a page starting with https://errors.ubuntu.com/oops/
  look at ApportVersion and verify that apport is a recent enough
  version to contain the proposed fix. If not then go to step 1.

  3. Verify the Date field falls within the time range of the
  JournalErrors entries.

  Step 3 might fail in the case of there being no system log entries
  from around the time of the crash. That does not necessarily mean the
  test plan has failed. Go to step 1 and pick a different crash.

  Prior to the fix you would almost never find oops pages that would
  pass the test. After the fix you should find many/most oops pages do
  pass the test.

  [Where problems could occur]

  Worst case - in any part of the bug reporting/collection procedure,
  since that is what's changing.

  [Other Info]

  Due to the huge amount of broken autopkgtest tests, the diff for the
  SRUs are bigger than desired. The individual commits in
  https://git.launchpad.net/~ubuntu-core-dev/ubuntu/+source/apport/ are
  probably easier to review.

  * jammy SRU: https://git.launchpad.net/~ubuntu-core-dev/ubuntu/+source/apport/log/?h=1fa042cc27714c407494b3d6dfd0730bb984f3eb
  * focal SRU: https://git.launchpad.net/~ubuntu-core-dev/ubuntu/+source/apport/log/?h=eaa92037c7dfba621719c6f81fd75f6a09e90881

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