[Bug 1992821] Re: Software Updater shows nothing listed to install or remove but says that 64.5 MB will be downloaded. IF you click on "install now" nothing happens and same message is displayed again and again...

Bill Turner, wb4alm 1992821 at bugs.launchpad.net
Sat Oct 15 09:58:14 UTC 2022


** Description changed:

- I'm sorry but some background is probably warranted here...
+ The title could have been better but I'm not sure how to rephase it. I'm
+ sorry for the length of this description, but some background is
+ probably warranted...
  
  Ubuntu 22.04.1 was upgraded on Aug 15 from UBUNTU 20.04  That upgrade
- failed misaberally when PYTHON attempted to upgrade itself and failed
+ failed miserably when PYTHON attempted to upgrade itself and failed
  resulting in a no-python system for the remainder of the upgrade (which
  took 4+ hours) resulting in a totally destroyed system and the
  destruction of all backups that were on a separate (and unmounted) HDD.
  
  End result- the original HDD was reformatted and a fresh install of
- UBUNTU 22.04.1 was accomplished. Since then I have been trying to
- establish a working system. Many issues still exist: XORG will not aways
- recover after "suspend" (power: Blank screen after 15 min); FIREFOX had
- to be installed as a DEB to restore functionality; FIREFOX 105.0.2
- (64-bit) constantly posted a pop-up screen saying "UNABLE TO UPDATE"
+ UBUNTU 22.04.1 was accomplished.
+ 
+ Since then I have been trying to establish a working system. Many issues
+ still exist: XORG will not aways recover after "suspend" (NVIDIA video
+ with NVIDIA SERVER driver 470.141.03; power setting: Blank screen after
+ 15 min); FIREFOX had to be reinstalled as a DEB to restore functionality
+ (snap deleted, now works correctly); FIREFOX 105.0.2 (64-bit) constantly
+ posted a pop-up screen saying "UNABLE TO UPDATE" for almost a month.
  
  - - -
  
- This morning (13 OCT 2022) the software updater tool installed some
- updates, one of which was FIREFOX 105.0.3
+ This morning (13 OCT 2022) the software updater tool (software-manager)
+ installed some system updates, one of which was FIREFOX 105.0.3
  
- Immediately after the update, the tool restarted itself with the message
- "Updated software is available for this computer. Do you want to install
- it now?" but there were no updates listed in the "details of updates"
- but the bottom of the window indicated that 64.5 MB will be downloaded.
+ Immediately after the update, the software-manager restarted itself with
+ the message "Updated software is available for this computer. Do you
+ want to install it now?" but there were no updates listed in the
+ "details of updates" but the bottom of the window indicated that 64.5 MB
+ will be downloaded.
  
  I click on "Install NOW" and it redisplayed the same screen. Software
  Updater is now in a loop where it will display the same "empty" screen
  and if I click on "install NOW" it just repeats itself.
  
  bill at xxxxx:~$ lsb_release -rd
  Description:	Ubuntu 22.04.1 LTS
  Release:	22.04
  
  bill at xxxxx:~$ apt-cache policy update-manager
  update-manager:
-   Installed: 1:22.04.9
-   Candidate: 1:22.04.9
-   Version table:
-  *** 1:22.04.9 500
-         500 http://us.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
-         500 http://us.archive.ubuntu.com/ubuntu jammy/main i386 Packages
-         100 /var/lib/dpkg/status
+   Installed: 1:22.04.9
+   Candidate: 1:22.04.9
+   Version table:
+  *** 1:22.04.9 500
+         500 http://us.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
+         500 http://us.archive.ubuntu.com/ubuntu jammy/main i386 Packages
+         100 /var/lib/dpkg/status
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: update-manager 1:22.04.9
  ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
  Uname: Linux 5.15.0-48-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 13 10:45:29 2022
  ExecutablePath: /usr/bin/update-manager
  InstallationDate: Installed on 2022-08-30 (44 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  InterpreterPath: /usr/bin/python3.10
  PackageArchitecture: all
  ProcEnviron:
-  PATH=(custom, user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
  PythonDetails: N/A
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1992821

Title:
  Software Updater shows nothing listed to install or remove but says
  that 64.5 MB will be downloaded. IF you click on "install now" nothing
  happens and same message is displayed again and again...

Status in update-manager package in Ubuntu:
  New

Bug description:
  The title could have been better but I'm not sure how to rephase it.
  I'm sorry for the length of this description, but some background is
  probably warranted...

  Ubuntu 22.04.1 was upgraded on Aug 15 from UBUNTU 20.04  That upgrade
  failed miserably when PYTHON attempted to upgrade itself and failed
  resulting in a no-python system for the remainder of the upgrade
  (which took 4+ hours) resulting in a totally destroyed system and the
  destruction of all backups that were on a separate (and unmounted)
  HDD.

  End result- the original HDD was reformatted and a fresh install of
  UBUNTU 22.04.1 was accomplished.

  Since then I have been trying to establish a working system. Many
  issues still exist: XORG will not aways recover after "suspend"
  (NVIDIA video with NVIDIA SERVER driver 470.141.03; power setting:
  Blank screen after 15 min); FIREFOX had to be reinstalled as a DEB to
  restore functionality (snap deleted, now works correctly); FIREFOX
  105.0.2 (64-bit) constantly posted a pop-up screen saying "UNABLE TO
  UPDATE" for almost a month.

  - - -

  This morning (13 OCT 2022) the software updater tool (software-
  manager) installed some system updates, one of which was FIREFOX
  105.0.3

  Immediately after the update, the software-manager restarted itself
  with the message "Updated software is available for this computer. Do
  you want to install it now?" but there were no updates listed in the
  "details of updates" but the bottom of the window indicated that 64.5
  MB will be downloaded.

  I click on "Install NOW" and it redisplayed the same screen. Software
  Updater is now in a loop where it will display the same "empty" screen
  and if I click on "install NOW" it just repeats itself.

  bill at xxxxx:~$ lsb_release -rd
  Description:	Ubuntu 22.04.1 LTS
  Release:	22.04

  bill at xxxxx:~$ apt-cache policy update-manager
  update-manager:
    Installed: 1:22.04.9
    Candidate: 1:22.04.9
    Version table:
   *** 1:22.04.9 500
          500 http://us.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
          500 http://us.archive.ubuntu.com/ubuntu jammy/main i386 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: update-manager 1:22.04.9
  ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
  Uname: Linux 5.15.0-48-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 13 10:45:29 2022
  ExecutablePath: /usr/bin/update-manager
  InstallationDate: Installed on 2022-08-30 (44 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  InterpreterPath: /usr/bin/python3.10
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
  PythonDetails: N/A
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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