[Bug 1996040] Re: apport-unpack cannot load gitkraken crash report - 'ascii' codec can't decode byte 0xfc in position 56

[Benjamin Drung]

Upstream merge request: https://github.com/canonical/apport/pull/24

** Changed in: apport (Ubuntu)
       Status: Triaged => In Progress

** Changed in: apport
       Status: Triaged => In Progress

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Title:
  apport-unpack cannot load gitkraken crash report - 'ascii' codec can't
  decode byte 0xfc in position 56

Status in Apport:
  In Progress
Status in apport package in Ubuntu:
  In Progress

Bug description:
  The latest GitKraken client (8.10.2 x64) is crashed every minute in
  cycle when you doing a rebase. When I try to inspect crash log to find
  the reason, the apport-unpack is not be able to process it:

  /var/lib/apport/coredump$ sudo apport-unpack core._snap_gitkraken_199_usr_share_gitkraken_gitkraken.1000.5de91c04-23ab-45c8-933c-0466d56e9fad.135785.50225891 unpack
  [sudo] пароль для mingun: 
  Traceback (most recent call last):
    File "/usr/bin/apport-unpack", line 59, in <module>
      pr.load(f, binary=False)
    File "/usr/lib/python3/dist-packages/problem_report.py", line 194, in load
      key = key.decode('ASCII')
  UnicodeDecodeError: 'ascii' codec can't decode byte 0xfc in position 56: ordinal not in range(128)

  Unfortunately, crash file is too big (~9GB) and does not compress
  further

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