[Bug 1978461] Re: Can't update to the latest kernal

[Chris Guiver]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future
users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

I've marked this bug as Invalid as it reads like you would benefit from
support. You've tagged this as an issue with the installer  (`ubiquity`)
you used 369 days ago. The error instead more probably is another
synaptic process on another window/workspace that is waiting for a
response.  The kernel mentioned in your paste is also an older kernel
(21.10) not used by your current system (ie. an issue that would benefit
from support & unrelated to your Ubuntu 21.04 install long ago).

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1978461

Title:
  Can't update to the latest kernal

Status in ubiquity package in Ubuntu:
  Invalid

Bug description:
  Not able to update because of some erroes that are mentioned below.

  "The upgrade will continue but the 'linux-image-5.13.0-40-generic'
  package may not be in a working state. Please consider submitting a
  bug report about it."

  "Could not get lock /var/lib/dpkg/lock-frontend. It is held by process
  3172 (synaptic)"

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jun 13 14:40:34 2022
  InstallationDate: Installed on 2021-06-08 (369 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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