[Bug 1979845] Re: contact: information not available in "Try Ubuntu" environment

Brian Murray 1979845 at bugs.launchpad.net
Wed Jul 27 23:20:40 UTC 2022


I worked with Dan Bungert to get the subiquity snap updated to include
contact information -
https://github.com/canonical/subiquity/pull/1365/files . After that he
published a new version of subiquity snap and I rebuilt the kinetic live
server amd64 image. Booting that image I was then able to use 'ubuntu-
bug subiquity' successfully so I think it is up to the maintainers of
individual snaps to resolve this issue.

** Also affects: subiquity (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: livecd-rootfs (Ubuntu Jammy)
   Importance: Undecided
       Status: New

** Also affects: subiquity (Ubuntu Jammy)
   Importance: Undecided
       Status: New

** Also affects: snapd (Ubuntu Jammy)
   Importance: Undecided
       Status: New

** Changed in: subiquity (Ubuntu)
       Status: New => Fix Released

** Changed in: subiquity (Ubuntu Jammy)
    Milestone: None => ubuntu-22.04.1

** Changed in: subiquity (Ubuntu Jammy)
       Status: New => In Progress

** Changed in: subiquity (Ubuntu Jammy)
     Assignee: (unassigned) => Dan Bungert (dbungert)

** Changed in: livecd-rootfs (Ubuntu)
       Status: New => Invalid

** Changed in: livecd-rootfs (Ubuntu Jammy)
       Status: New => Invalid

** Changed in: snapd (Ubuntu)
       Status: Confirmed => Invalid

** Changed in: snapd (Ubuntu Jammy)
       Status: New => Invalid

** Also affects: ubuntu-desktop-installer
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1979845

Title:
  contact: information not available in "Try Ubuntu" environment

Status in snap-store-desktop:
  New
Status in ubuntu-desktop-installer:
  New
Status in livecd-rootfs package in Ubuntu:
  Invalid
Status in snapd package in Ubuntu:
  Invalid
Status in subiquity package in Ubuntu:
  Fix Released
Status in livecd-rootfs source package in Jammy:
  Invalid
Status in snapd source package in Jammy:
  Invalid
Status in subiquity source package in Jammy:
  In Progress

Bug description:
  snap info snap-store will show the contact info for the snap-store
  snap on an installed Ubuntu 22.04 system e.g. contact:
  https://bugs.launchpad.net/snap-store/. However, when I used the same
  command on an Ubuntu 22.10 “Kinetic Kudu” image dated 20220608 (in the
  Try Ubuntu environment) the contact: information was not visible.

  The Ubuntu 22.04 system has snapd version 2.55.5+22.04 installed and
  the live system has snapd version 2.56+22.10 installed.

  The contact: information is important because it is used by apport to
  determine where to file bug reports about the snap.

  I also tried an Ubuntu 22.04 LTS final image and contact: information
  was also missing in the live environment.

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