[Bug 1969291] Re: apport-collect & ubuntu-bug failing to switch to firefox

Benjamin Drung 1969291 at bugs.launchpad.net
Tue Jul 26 15:28:16 UTC 2022


There are two possible reasons:
1. Firefox or no other browser is installed
2. Firefox or another browser is installed, but xdg-open fails to open it.

Assuming it is point 2, I re-assign this ticket to xdg-utils which
provides /usr/bin/xdg-open.

** Package changed: apport (Ubuntu) => xdg-utils (Ubuntu)

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https://bugs.launchpad.net/bugs/1969291

Title:
  apport-collect & ubuntu-bug failing to switch to firefox

Status in xdg-utils package in Ubuntu:
  New

Bug description:
  In attempting to file a bug report on Lubuntu jammy ISO 
  (QA-test installed yesterday using ISO 2020-04-15)

  --
  guiverc at dc7700-2re:~$ apport-collect 1969290
  The authorization page:
   (https://launchpad.net/+authorize-token?oauth_token=6K7rwSbKHlbLWmkK65sj&allow_permission=DESKTOP_INTEGRATION)
  should be opening in your browser. Use your browser to authorize
  this program to access Launchpad on your behalf.
  Waiting to hear from Launchpad about your decision...
  /usr/bin/xdg-open: 882: firefox: not found
  /usr/bin/xdg-open: 882: firefox: not found
  xdg-open: no method available for opening 'https://launchpad.net/+authorize-token?oauth_token=6K7rwSbKHlbLWmkK65sj&allow_permission=DESKTOP_INTEGRATION'
  ---

  On attempting to file using `ubuntu-bug apport`

  ---
  guiverc at dc7700-2re:~$ ubuntu-bug apport

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  .........................                                                                                                                                                                    
                                                                                                                                                                                               
  *** Send problem report to the developers?                                                                                                                                                   
                                                                                                                                                                                               
  After the problem report has been sent, please fill out the form in the                                                                                                                      
  automatically opened web browser.                                                                                                                                                            
                                                                                                                                                                                               
  What would you like to do? Your options are:                                                                                                                                                 
    S: Send report (5.0 KB)                                                                                                                                                                    
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/V/K/I/C): s

  *** Uploading problem information

  The collected information is being sent to the bug tracking system.
  This might take a few minutes.
  96%

  *** To continue, you must visit the following URL:

  https://bugs.launchpad.net/ubuntu/+source/apport/+filebug/02e65c1c-bdf7-11ec-a167-40a8f03099c8?

  You can launch a browser now, or copy this URL into a browser on
  another computer.

  
  Choices:
    1: Launch a browser now
    C: Cancel
  Please choose (1/C): 1
  /usr/bin/xdg-open: 882: firefox: not found
  /usr/bin/xdg-open: 882: firefox: not found
  xdg-open: no method available for opening 'https://bugs.launchpad.net/ubuntu/+source/apport/+filebug/02e65c1c-bdf7-11ec-a167-40a8f03099c8?'
  ---

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: apport 2.20.11-0ubuntu82
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: LXQt
  Date: Sun Apr 17 12:34:57 2022
  InstallationDate: Installed on 2022-04-16 (0 days ago)
  InstallationMedia: Lubuntu 22.04 LTS "Jammy Jellyfish" - Daily amd64 (20220415)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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