[Bug 1998309] Re: attempted to report a few of the bugs I'm experiencing using 22.10 (I'm using on 2 machines)...and the bug reporter crashed when I tried to exit / redo.

Benjamin Drung 1998309 at bugs.launchpad.net
Mon Dec 5 18:19:19 UTC 2022


If the upload was successful, you can find the oops UUID in
"/var/crash/*.uploaded". After the Ubuntu release, bugs are reported
only to the error tracker by default. See
https://help.ubuntu.com/community/ReportingBugs#Reporting_a_crash_in_the_stable_release

I tried to reproduce it a an Kubuntu 22.10 VM:

1. type 'ubuntu-bug' in konsole
2. click audio related
3. PolicyKit1-KDE-Agent pops up twice asking for the password. Hit OK or cancel
4. Problem report overview appears

So that works as expected, but following causes a hang:

1. type 'ubuntu-bug' in konsole
2. click 'display (X.org)' related and then OK
3. On the next page, don't click "OK", click "Cancel"

I retried these steps on GNOME and it works there without a hand.
Therefore this hang is tied to apport-kde. I will update this bug report
to just be about this apport-kde hand on cancel the display related
report. If you find other issues with apport, do not hesistate to report
new bug reports.

** Summary changed:

- attempted to report a few of the bugs I'm experiencing using 22.10 (I'm using on 2 machines)...and the bug reporter crashed when I tried to exit / redo.
+ apport-kde hangs when canceling a display related report

** Description changed:

- 1. Ubuntu 22.10 (studio install)
+ apport-kde hangs when canceling a display related report:
  
- 2. 2.23.1-0ubuntu3 500
+ 1. Log-in to a KDE session
+ 2. type 'ubuntu-bug' in konsole
+ 3. click 'display (X.org)' related and then OK
+ 4. On the next page, don't click "OK", click "Cancel"
  
- 3. I was on generic bug selection screen and picked the "best fitting"
- one (konsole popped up 1319), but realized there were no great options
- and went to 'x' it out to dig a little more...
- 
- 4. crash.
+ The windows will hang. See screenshot in comment 3.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: apport-kde 2.23.1-0ubuntu3
  ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
  Uname: Linux 5.19.0-1009-lowlatency x86_64
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
  CurrentDesktop: KDE
  Date: Wed Nov 30 03:11:50 2022
  InstallationDate: Installed on 2022-11-29 (0 days ago)
  InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

** Changed in: apport (Ubuntu)
       Status: Incomplete => Triaged

** Description changed:

  apport-kde hangs when canceling a display related report:
  
  1. Log-in to a KDE session
  2. type 'ubuntu-bug' in konsole
  3. click 'display (X.org)' related and then OK
  4. On the next page, don't click "OK", click "Cancel"
  
  The windows will hang. See screenshot in comment 3.
+ 
+ Workaround
+ ==========
+ 
+ Kill apport-kde since you already clicked cancel which should just close
+ apport.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: apport-kde 2.23.1-0ubuntu3
  ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
  Uname: Linux 5.19.0-1009-lowlatency x86_64
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
  CurrentDesktop: KDE
  Date: Wed Nov 30 03:11:50 2022
  InstallationDate: Installed on 2022-11-29 (0 days ago)
  InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

** Changed in: apport (Ubuntu)
   Importance: Undecided => Low

** Description changed:

  apport-kde hangs when canceling a display related report:
  
  1. Log-in to a KDE session
  2. type 'ubuntu-bug' in konsole
  3. click 'display (X.org)' related and then OK
  4. On the next page, don't click "OK", click "Cancel"
  
  The windows will hang. See screenshot in comment 3.
- 
- Workaround
- ==========
- 
- Kill apport-kde since you already clicked cancel which should just close
- apport.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: apport-kde 2.23.1-0ubuntu3
  ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
  Uname: Linux 5.19.0-1009-lowlatency x86_64
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
  CurrentDesktop: KDE
  Date: Wed Nov 30 03:11:50 2022
  InstallationDate: Installed on 2022-11-29 (0 days ago)
  InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)
+ 
+ Workaround
+ ==========
+ 
+ Kill apport-kde since you already clicked cancel which should just close
+ apport.

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1998309

Title:
  apport-kde hangs when canceling a display related report

Status in apport package in Ubuntu:
  Triaged

Bug description:
  apport-kde hangs when canceling a display related report:

  1. Log-in to a KDE session
  2. type 'ubuntu-bug' in konsole
  3. click 'display (X.org)' related and then OK
  4. On the next page, don't click "OK", click "Cancel"

  The windows will hang. See screenshot in comment 3.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: apport-kde 2.23.1-0ubuntu3
  ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
  Uname: Linux 5.19.0-1009-lowlatency x86_64
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
  CurrentDesktop: KDE
  Date: Wed Nov 30 03:11:50 2022
  InstallationDate: Installed on 2022-11-29 (0 days ago)
  InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

  Workaround
  ==========

  Kill apport-kde since you already clicked cancel which should just
  close apport.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1998309/+subscriptions




More information about the foundations-bugs mailing list