[Bug 1998086] Re: Could not determine the upgrade

[Marc Girod]

*** This bug is a duplicate of bug 1970018 ***
    https://bugs.launchpad.net/bugs/1970018

Hello,

Now the laptop is locked, and the login dialog doesn't let me enter my
password. It flashes: 'Authentication error' until times out, asking to
click or press a key to unlock.

Marc

On Thu, 1 Dec 2022, 20:10 Nick Rosbrook, <1998086 at bugs.launchpad.net>
wrote:

> *** This bug is a duplicate of bug 1970018 ***
>     https://bugs.launchpad.net/bugs/1970018
>
> It doesn't look like the ppa-purge command worked. Try purging the
> python version installed from deadsnakes:
>
> $ apt purge python3.8
>
> In any case, the solution is to remove all packages that were install
> from that PPA (even though the PPA source list has been removed
> already).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1998086
>
> Title:
>   Could not determine the upgrade
>
> Status in ubuntu-release-upgrader package in Ubuntu:
>   Invalid
>
> Bug description:
>   The upgrade failed with the following popup:
>
>   Could not determine the upgrade
>
>   An unresolvable problem occurred while calculating the upgrade.
>
>    This was likely caused by:
>    * Unofficial software packages not provided by Ubuntu
>   Please use the tool 'ppa-purge' from the ppa-purge
>   package to remove software from a Launchpad PPA and
>   try the upgrade again.
>
>   If none of this applies, then please report this bug using the command
>   'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
>   to investigate this yourself the log files in '/var/log/dist-upgrade'
>   will contain details about the upgrade. Specifically, look at
>   'main.log' and 'apt.log'.
>
>   ---
>   I don't know/understand what arguments I should give to 'sudo ppa-purge'.
>   main.log has DEBUG and INFO messages, ending up with one WARNING.
>   apt.log complains about multiple (158) broken packages.
>   (15 unique 'Breaks on', 5 'Conflicts on', 71 'Depends on')
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: ubuntu-release-upgrader-core 1:20.04.39
>   ProcVersionSignature: Ubuntu 5.4.0-132.148-generic 5.4.212
>   Uname: Linux 5.4.0-132-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.24
>   Architecture: amd64
>   CasperMD5CheckResult: skip
>   CrashDB: ubuntu
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Nov 28 08:44:05 2022
>   DistributionChannelDescriptor:
>    # This is the distribution channel descriptor for the OEM CDs
>    # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
>    canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31
>   InstallationDate: Installed on 2019-03-13 (1356 days ago)
>   InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
> 20180608-09:38
>   PackageArchitecture: all
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_GB.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: ubuntu-release-upgrader
>   UpgradeStatus: Upgraded to focal on 2022-11-28 (0 days ago)
>   VarLogDistupgradeTermlog:
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1998086/+subscriptions
>
>

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1998086

Title:
  Could not determine the upgrade

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  The upgrade failed with the following popup:

  Could not determine the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  ---
  I don't know/understand what arguments I should give to 'sudo ppa-purge'.
  main.log has DEBUG and INFO messages, ending up with one WARNING.
  apt.log complains about multiple (158) broken packages.
  (15 unique 'Breaks on', 5 'Conflicts on', 71 'Depends on')

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.39
  ProcVersionSignature: Ubuntu 5.4.0-132.148-generic 5.4.212
  Uname: Linux 5.4.0-132-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.24
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Nov 28 08:44:05 2022
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31
  InstallationDate: Installed on 2019-03-13 (1356 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to focal on 2022-11-28 (0 days ago)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1998086/+subscriptions