[Bug 1987233] Re: HP ENVY 14 bootup errors
Chris Guiver
1987233 at bugs.launchpad.net
Mon Aug 22 05:48:31 UTC 2022
Thank you for taking the time to report this bug and helping to make
Ubuntu better.
You've tagged this bug as being related to the Ubuntu-release-upgrade
tool, which upgrades a system from one release (eg. 22.04) to the later
release (ie. 22.10), but you appear to have not used that procedure.
Bug reporting is mostly about finding & fixing problems thus preventing
future users from hitting the same bug.
I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709
I've marked this bug as 'incomplete' as it appears you're after support,
or would benefit more from support. If you believe I'm in error, you can
return status to "New", after leaving a comment explaining why you
believe I'm in error.
(The upgrade tool doesn't use reboot, though the reboot is used post-
upgrade to boot into the new release post-upgrade; most upgrade messages
relate to the kernel package itself, ie. 'linux').
** Changed in: ubuntu-release-upgrader (Ubuntu)
Status: New => Incomplete
** Changed in: ubuntu-release-upgrader
Status: New => Incomplete
--
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https://bugs.launchpad.net/bugs/1987233
Title:
HP ENVY 14 bootup errors
Status in Release Upgrader:
Incomplete
Status in ubuntu-release-upgrader package in Ubuntu:
Incomplete
Bug description:
[ 0.000000] BIOS-e820: [mem 0x0000000044ccf000-0x0000000045abefff] ACPI NVS
[ 0.000000] BIOS-e820: [mem 0x0000000045abf000-0x0000000045bfefff] ACPI data
[ 0.000000] reserve setup_data: [mem 0x0000000044ccf000-0x0000000045abefff] ACPI NVS
[ 0.000000] reserve setup_data: [mem 0x0000000045abf000-0x0000000045bfefff] ACPI data
[ 0.000000] efi: ACPI=0x45bfe000 ACPI 2.0=0x45bfe014 ESRT=0x423c4e18 SMBIOS=0x41b9e000 SMBIOS 3.0=0x41b9c000 MEMATTR=0x2f36e018 MOKvar=0x2f379000 RNG=0x41b9ae18
[ 0.009881] ACPI: Early table checksum verification disabled
[ 0.009884] ACPI: RSDP 0x0000000045BFE014 000024 (v02 HPQOEM)
[ 0.009887] ACPI: XSDT 0x0000000045BCE188 000124 (v01 HPQOEM SLIC-MPC 00000002 HP 01000013)
[ 0.009892] ACPI: FACP 0x0000000045BD1000 00010C (v06 HPQOEM SLIC-MPC 00000002 HP 00040000)
[ 0.009897] ACPI: DSDT 0x0000000045B80000 04C8E5 (v02 HPQOEM 8815 00000002 ACPI 00040000)
[ 0.009899] ACPI: FACS 0x0000000045A30000 000040
[ 0.009901] ACPI: UEFI 0x0000000045ABE000 000236 (v01 HPQOEM 8815 00000001 HP 00040000)
[ 0.009904] ACPI: SSDT 0x0000000045BFA000 00255C (v02 HPQOEM 8815 00003000 INTL 20160422)
[ 0.009906] ACPI: SSDT 0x0000000045BF8000 001D2A (v02 HPQOEM 8815 00003000 INTL 20160422)
[ 0.009909] ACPI: SSDT 0x0000000045BF4000 0033BD (v02 HPQOEM 8815 00003000 INTL 20160422)
[ 0.009911] ACPI: SSDT 0x0000000045BE8000 00B254 (v02 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009913] ACPI: SSDT 0x0000000045BE7000 00017F (v01 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009916] ACPI: SSDT 0x0000000045BDE000 008AAB (v01 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009918] ACPI: SSDT 0x0000000045BDC000 000901 (v02 HPQOEM 8815 00000000 INTL 20160422)
[ 0.009920] ACPI: NHLT 0x0000000045BDA000 0018CE (v00 HPQOEM 8815 00000002 HP 00040000)
[ 0.009922] ACPI: SSDT 0x0000000045BD9000 000BA4 (v02 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009925] ACPI: LPIT 0x0000000045BD8000 0000CC (v01 HPQOEM 8815 00000002 HP 00040000)
[ 0.009927] ACPI: WSMT 0x0000000045BD7000 000028 (v01 HPQOEM 8815 00000002 HP 00040000)
[ 0.009929] ACPI: SSDT 0x0000000045BD6000 000B70 (v02 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009932] ACPI: SSDT 0x0000000045BD5000 00012A (v02 HPQOEM 8815 00000000 INTL 20160422)
[ 0.009934] ACPI: DBGP 0x0000000045BD4000 000034 (v01 HPQOEM SLIC-MPC 00000002 HP 00040000)
[ 0.009936] ACPI: DBG2 0x0000000045BD3000 000054 (v00 HPQOEM 8815 00000002 HP 00040000)
[ 0.009938] ACPI: ECDT 0x0000000045BD2000 000069 (v01 HPQOEM 8815 00000002 HP 00040000)
[ 0.009941] ACPI: HPET 0x0000000045BD0000 000038 (v01 HPQOEM 8815 00000002 HP 00040000)
[ 0.009943] ACPI: APIC 0x0000000045BCF000 00012C (v03 HPQOEM 8815 00000002 HP 00040000)
[ 0.009945] ACPI: MCFG 0x0000000045BFD000 00003C (v01 HPQOEM 8815 00000002 HP 00040000)
[ 0.009948] ACPI: SSDT 0x0000000045B7F000 0000F5 (v01 HPQOEM 8815 00000002 01000013)
[ 0.009950] ACPI: DMAR 0x0000000045B7E000 0000A0 (v02 HPQOEM 8815 00000002 HP 00040000)
[ 0.009952] ACPI: SSDT 0x0000000045B7C000 001FDA (v01 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009955] ACPI: SSDT 0x0000000045B7B000 000A1E (v02 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009957] ACPI: SSDT 0x0000000045B7A000 0000F8 (v01 HPQOEM 8815 00001000 INTL 20160422)
[ 0.009959] ACPI: UEFI 0x0000000045257000 00063A (v01 HPQOEM 8815 00000000 HP 00040000)
[ 0.009961] ACPI: UEFI 0x0000000045256000 00005C (v01 HPQOEM 8815 00000000 HP 00040000)
[ 0.009964] ACPI: OEM1 0x0000000045B79000 0002B0 (v01 HPQOEM HPOEM1DC 00000000 HP 00000000)
[ 0.009966] ACPI: FPDT 0x0000000045B78000 000044 (v01 HPQOEM SLIC-MPC 00000002 HP 00040000)
[ 0.009968] ACPI: PTDT 0x0000000045B76000 000CFE (v00 HPQOEM 8815 00000005 HP 00040000)
[ 0.009971] ACPI: BGRT 0x0000000045BCD000 000038 (v01 HPQOEM 8815 00000001 HP 00040000)
[ 0.009972] ACPI: Reserving FACP table memory at [mem 0x45bd1000-0x45bd110b]
[ 0.009973] ACPI: Reserving DSDT table memory at [mem 0x45b80000-0x45bcc8e4]
[ 0.009974] ACPI: Reserving FACS table memory at [mem 0x45a30000-0x45a3003f]
[ 0.009975] ACPI: Reserving UEFI table memory at [mem 0x45abe000-0x45abe235]
[ 0.009975] ACPI: Reserving SSDT table memory at [mem 0x45bfa000-0x45bfc55b]
[ 0.009976] ACPI: Reserving SSDT table memory at [mem 0x45bf8000-0x45bf9d29]
[ 0.009976] ACPI: Reserving SSDT table memory at [mem 0x45bf4000-0x45bf73bc]
[ 0.009977] ACPI: Reserving SSDT table memory at [mem 0x45be8000-0x45bf3253]
[ 0.009978] ACPI: Reserving SSDT table memory at [mem 0x45be7000-0x45be717e]
[ 0.009978] ACPI: Reserving SSDT table memory at [mem 0x45bde000-0x45be6aaa]
[ 0.009979] ACPI: Reserving SSDT table memory at [mem 0x45bdc000-0x45bdc900]
[ 0.009979] ACPI: Reserving NHLT table memory at [mem 0x45bda000-0x45bdb8cd]
[ 0.009980] ACPI: Reserving SSDT table memory at [mem 0x45bd9000-0x45bd9ba3]
[ 0.009980] ACPI: Reserving LPIT table memory at [mem 0x45bd8000-0x45bd80cb]
[ 0.009981] ACPI: Reserving WSMT table memory at [mem 0x45bd7000-0x45bd7027]
[ 0.009982] ACPI: Reserving SSDT table memory at [mem 0x45bd6000-0x45bd6b6f]
[ 0.009982] ACPI: Reserving SSDT table memory at [mem 0x45bd5000-0x45bd5129]
[ 0.009983] ACPI: Reserving DBGP table memory at [mem 0x45bd4000-0x45bd4033]
[ 0.009983] ACPI: Reserving DBG2 table memory at [mem 0x45bd3000-0x45bd3053]
[ 0.009984] ACPI: Reserving ECDT table memory at [mem 0x45bd2000-0x45bd2068]
[ 0.009984] ACPI: Reserving HPET table memory at [mem 0x45bd0000-0x45bd0037]
[ 0.009985] ACPI: Reserving APIC table memory at [mem 0x45bcf000-0x45bcf12b]
[ 0.009986] ACPI: Reserving MCFG table memory at [mem 0x45bfd000-0x45bfd03b]
[ 0.009986] ACPI: Reserving SSDT table memory at [mem 0x45b7f000-0x45b7f0f4]
[ 0.009987] ACPI: Reserving DMAR table memory at [mem 0x45b7e000-0x45b7e09f]
[ 0.009987] ACPI: Reserving SSDT table memory at [mem 0x45b7c000-0x45b7dfd9]
[ 0.009988] ACPI: Reserving SSDT table memory at [mem 0x45b7b000-0x45b7ba1d]
[ 0.009988] ACPI: Reserving SSDT table memory at [mem 0x45b7a000-0x45b7a0f7]
[ 0.009989] ACPI: Reserving UEFI table memory at [mem 0x45257000-0x45257639]
[ 0.009990] ACPI: Reserving UEFI table memory at [mem 0x45256000-0x4525605b]
[ 0.009990] ACPI: Reserving OEM1 table memory at [mem 0x45b79000-0x45b792af]
[ 0.009991] ACPI: Reserving FPDT table memory at [mem 0x45b78000-0x45b78043]
[ 0.009992] ACPI: Reserving PTDT table memory at [mem 0x45b76000-0x45b76cfd]
[ 0.009992] ACPI: Reserving BGRT table memory at [mem 0x45bcd000-0x45bcd037]
[ 0.035187] ACPI: PM-Timer IO Port: 0x1808
[ 0.035193] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
[ 0.035194] ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1])
[ 0.035195] ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1])
[ 0.035195] ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1])
[ 0.035196] ACPI: LAPIC_NMI (acpi_id[0x05] high edge lint[0x1])
[ 0.035196] ACPI: LAPIC_NMI (acpi_id[0x06] high edge lint[0x1])
[ 0.035197] ACPI: LAPIC_NMI (acpi_id[0x07] high edge lint[0x1])
[ 0.035197] ACPI: LAPIC_NMI (acpi_id[0x08] high edge lint[0x1])
[ 0.035197] ACPI: LAPIC_NMI (acpi_id[0x09] high edge lint[0x1])
[ 0.035198] ACPI: LAPIC_NMI (acpi_id[0x0a] high edge lint[0x1])
[ 0.035198] ACPI: LAPIC_NMI (acpi_id[0x0b] high edge lint[0x1])
[ 0.035199] ACPI: LAPIC_NMI (acpi_id[0x0c] high edge lint[0x1])
[ 0.035199] ACPI: LAPIC_NMI (acpi_id[0x0d] high edge lint[0x1])
[ 0.035200] ACPI: LAPIC_NMI (acpi_id[0x0e] high edge lint[0x1])
[ 0.035200] ACPI: LAPIC_NMI (acpi_id[0x0f] high edge lint[0x1])
[ 0.035201] ACPI: LAPIC_NMI (acpi_id[0x10] high edge lint[0x1])
[ 0.035238] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
[ 0.035239] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
[ 0.035242] ACPI: Using ACPI (MADT) for SMP configuration information
[ 0.035243] ACPI: HPET id: 0x8086a201 base: 0xfed00000
[ 0.086897] ACPI: Core revision 20210730
[ 0.106123] ACPI: PM: Registering ACPI NVS region [mem 0x44ccf000-0x45abefff] (14614528 bytes)
[ 0.106431] ACPI FADT declares the system doesn't support PCIe ASPM, so disable it
[ 0.106431] ACPI: bus type PCI registered
[ 0.106431] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
[ 0.109507] ACPI: Added _OSI(Module Device)
[ 0.109508] ACPI: Added _OSI(Processor Device)
[ 0.109509] ACPI: Added _OSI(3.0 _SCP Extensions)
[ 0.109509] ACPI: Added _OSI(Processor Aggregator Device)
[ 0.109510] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.109511] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.109511] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
[ 0.165628] ACPI: 15 ACPI AML tables successfully acquired and loaded
[ 0.166102] ACPI Error: AE_NOT_FOUND, While resolving a named reference package element - ^SPI1.SPFD.CVFD (20210730/dspkginit-438)
[ 0.166117] ACPI Error: AE_NOT_FOUND, While resolving a named reference package element - ^SPI1.SPFD.CVFD (20210730/dspkginit-438)
[ 0.166121] ACPI Error: AE_NOT_FOUND, While resolving a named reference package element - ^XHCI.RHUB.HS04.VI2C (20210730/dspkginit-438)
[ 0.166131] ACPI Error: AE_NOT_FOUND, While resolving a named reference package element - ^XHCI.RHUB.HS04.VI2C (20210730/dspkginit-438)
[ 0.169483] ACPI: EC: EC started
[ 0.169483] ACPI: EC: interrupt blocked
[ 0.173477] ACPI: EC: EC_CMD/EC_SC=0x66, EC_DATA=0x62
[ 0.173478] ACPI: EC: Boot ECDT EC used to handle transactions
[ 0.185502] ACPI: Dynamic OEM Table Load:
[ 0.185516] ACPI: SSDT 0xFFFF9056002B1600 0001C6 (v02 PmRef Cpu0Psd 00003000 INTL 20160422)
[ 0.186343] ACPI: \_SB_.PR00: _OSC native thermal LVT Acked
[ 0.188360] ACPI: Dynamic OEM Table Load:
[ 0.188366] ACPI: SSDT 0xFFFF905601478C00 000386 (v02 PmRef Cpu0Cst 00003001 INTL 20160422)
[ 0.189280] ACPI: Dynamic OEM Table Load:
[ 0.189285] ACPI: SSDT 0xFFFF905601485000 0005C3 (v02 PmRef Cpu0Ist 00003000 INTL 20160422)
[ 0.190281] ACPI: Dynamic OEM Table Load:
[ 0.190286] ACPI: SSDT 0xFFFF90560147A800 000266 (v02 PmRef Cpu0Hwp 00003000 INTL 20160422)
[ 0.191357] ACPI: Dynamic OEM Table Load:
[ 0.191364] ACPI: SSDT 0xFFFF90560007B000 0008E7 (v02 PmRef ApIst 00003000 INTL 20160422)
[ 0.192397] ACPI: Dynamic OEM Table Load:
[ 0.192402] ACPI: SSDT 0xFFFF905601482800 00048A (v02 PmRef ApHwp 00003000 INTL 20160422)
[ 0.193348] ACPI: Dynamic OEM Table Load:
[ 0.193352] ACPI: SSDT 0xFFFF905601487000 0004D4 (v02 PmRef ApPsd 00003000 INTL 20160422)
[ 0.194302] ACPI: Dynamic OEM Table Load:
[ 0.194306] ACPI: SSDT 0xFFFF905601483000 00048A (v02 PmRef ApCst 00003000 INTL 20160422)
[ 0.198833] ACPI: Interpreter enabled
[ 0.198878] ACPI: PM: (supports S0 S4 S5)
[ 0.198879] ACPI: Using IOAPIC for interrupt routing
[ 0.200745] PCI: MMCONFIG at [mem 0xc0000000-0xcfffffff] reserved in ACPI motherboard resources
[ 0.200754] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.202417] ACPI: Enabled 7 GPEs in block 00 to 7F
[ 0.202973] ACPI: PM: Power Resource [PCRP]
[ 0.215378] ACPI: PM: Power Resource [V0PR]
[ 0.215489] ACPI: PM: Power Resource [V1PR]
[ 0.215594] ACPI: PM: Power Resource [V2PR]
[ 0.218074] ACPI: PM: Power Resource [WRST]
[ 0.221051] ACPI: PM: Power Resource [TBT0]
[ 0.221061] ACPI: PM: Power Resource [TBT1]
[ 0.347454] ACPI: PM: Power Resource [PIN]
[ 0.347783] ACPI: PCI Root Bridge [PC00] (domain 0000 [bus 00-e0])
[ 0.347789] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI EDR HPX-Type3]
[ 0.349493] acpi PNP0A08:00: _OSC: platform does not support [AER]
[ 0.352673] acpi PNP0A08:00: _OSC: OS now controls [PCIeHotplug SHPCHotplug PME PCIeCapability LTR DPC]
[ 0.352674] acpi PNP0A08:00: FADT indicates ASPM is unsupported, using BIOS configuration
[ 0.426534] ACPI: EC: interrupt unblocked
[ 0.426535] ACPI: EC: event unblocked
[ 0.426557] ACPI: EC: EC_CMD/EC_SC=0x66, EC_DATA=0x62
[ 0.426557] ACPI: EC: GPE=0x6e
[ 0.426558] ACPI: \_SB_.PC00.LPCB.EC0_: Boot ECDT EC initialization complete
[ 0.426559] ACPI: \_SB_.PC00.LPCB.EC0_: EC: Used to handle transactions and events
[ 0.426618] ACPI: bus type USB registered
[ 0.426618] PCI: Using ACPI for IRQ routing
[ 0.451538] pnp: PnP ACPI init
[ 0.454380] pnp: PnP ACPI: found 7 devices
[ 0.459522] clocksource: acpi_pm: mask: 0xffffff max_cycles: 0xffffff, max_idle_ns: 2085701024 ns
[ 0.487363] ACPI: \_SB_.PR00: Found 3 idle states
[ 0.488175] ACPI: AC: AC Adapter [ADP1] (on-line)
[ 0.488234] ACPI: button: Lid Switch [LID0]
[ 0.488260] ACPI: button: Power Button [PWRB]
[ 0.488299] ACPI: button: Power Button [PWRF]
[ 0.494074] ACPI: thermal: Thermal Zone [TZ01] (36 C)
[ 0.495975] hpet_acpi_add: no address or irqs in _CRS
[ 0.507465] ACPI: battery: Slot [BAT0] (battery present)
[ 1.010785] acpi PNP0C14:03: duplicate WMI GUID 05901221-D566-11D1-B2F0-00A0C9062910 (first instance was on PNP0C14:02)
[ 1.010928] acpi PNP0C14:04: duplicate WMI GUID 05901221-D566-11D1-B2F0-00A0C9062910 (first instance was on PNP0C14:02)
[ 1.018166] ACPI: bus type thunderbolt registered
[ 1.230217] ACPI: video: [Firmware Bug]: ACPI(PEGP) defines _DOD but not _DOS
[ 1.230226] ACPI: video: Video Device [PEGP] (multi-head: yes rom: no post: no)
[ 1.231371] ACPI: video: Video Device [GFX0] (multi-head: yes rom: no post: no)
[ 2.504602] ACPI BIOS Error (bug): Attempt to CreateField of length zero (20210730/dsopcode-133)
[ 2.507445] ACPI Error: Aborting method \_SB.WMID.WHCM due to previous error (AE_AML_OPERAND_VALUE) (20210730/psparse-529)
[ 2.530277] ACPI Error: Aborting method \_SB.WMID.WMAA due to previous error (AE_AML_OPERAND_VALUE) (20210730/psparse-529)
[ 2.845113] ACPI BIOS Error (bug): Attempt to CreateField of length zero (20210730/dsopcode-133)
[ 2.845352] ACPI Error: Aborting method \_SB.WMID.WHCM due to previous error (AE_AML_OPERAND_VALUE) (20210730/psparse-529)
[ 2.845512] ACPI Error: Aborting method \_SB.WMID.WMAA due to previous error (AE_AML_OPERAND_VALUE) (20210730/psparse-529)
[ 3.094920] ACPI BIOS Error (bug): Attempt to CreateField of length zero (20210730/dsopcode-133)
[ 3.095136] ACPI Error: Aborting method \_SB.WMID.WHCM due to previous error (AE_AML_OPERAND_VALUE) (20210730/psparse-529)
[ 3.095293] ACPI Error: Aborting method \_SB.WMID.WMAA due to previous error (AE_AML_OPERAND_VALUE) (20210730/psparse-529)
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.13
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 22 09:44:33 2022
InstallationDate: Installed on 2022-08-10 (11 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
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