[Bug 1985883] [NEW] Upgrade from 20.04 to 22.04.1 failed without error

[James Paton-Smith]

Public bug reported:

After being offered the upgrade to 22.04.1, I performed the upgrade.
During the upgrade process, there were no errors at all.

When the upgrade was complete, it prompted me to restart the machine.
The machine did get stuck trying to shutdown, but after about 5 minutes
I performed a hard shutdown and powered it back up.

After powering on, the machine is still running Ubuntu 20.04.4

I will include the dist-upgrade logs.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.38
ProcVersionSignature: Ubuntu 5.14.0-1048.55-oem 5.14.21
Uname: Linux 5.14.0-1048-oem x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 12 08:16:58 2022
InstallationDate: Installed on 2021-09-02 (343 days ago)
InstallationMedia: Ubuntu-Server 20.04.2 LTS "Focal Fossa" - Release amd64 (20210201.2)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/usr/local/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to focal on 2022-08-12 (0 days ago)
VarLogDistupgradeApttermlog: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-term.log'
VarLogDistupgradeTermlog:
 
mtime.conffile..etc.update-manager.release-upgrades: 2022-08-04T08:58:52.146506

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade focal third-party-packages uec-images

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https://bugs.launchpad.net/bugs/1985883

Title:
  Upgrade from 20.04 to 22.04.1 failed without error

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  After being offered the upgrade to 22.04.1, I performed the upgrade.
  During the upgrade process, there were no errors at all.

  When the upgrade was complete, it prompted me to restart the machine.
  The machine did get stuck trying to shutdown, but after about 5
  minutes I performed a hard shutdown and powered it back up.

  After powering on, the machine is still running Ubuntu 20.04.4

  I will include the dist-upgrade logs.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.38
  ProcVersionSignature: Ubuntu 5.14.0-1048.55-oem 5.14.21
  Uname: Linux 5.14.0-1048-oem x86_64
  ApportVersion: 2.20.11-0ubuntu27.24
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug 12 08:16:58 2022
  InstallationDate: Installed on 2021-09-02 (343 days ago)
  InstallationMedia: Ubuntu-Server 20.04.2 LTS "Focal Fossa" - Release amd64 (20210201.2)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/usr/local/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to focal on 2022-08-12 (0 days ago)
  VarLogDistupgradeApttermlog: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-term.log'
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update-manager.release-upgrades: 2022-08-04T08:58:52.146506

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