[Bug 1910768] Re: apport-collect hangs and makes computer hang

[Benjamin Drung]

@Tomislav, can you report a separate bug? My gut feeling is that you
experienced a different issue (with similar symptoms).

@Peter, sadly the stack trace posted only contains threading.py and
nothing from apport itself. So I have not enough information to fix this
bug without a test case. Can you reproduce the issue and can come up
with a test case?

** Changed in: apport (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  apport-collect hangs and makes computer hang

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  This bug is related to bug 1723558
  (https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1723558) but I
  could not transfer the generated information.

  After a crash of bluetoothd (see bug 1910405) I tried to run apport-
  collect with the bug ID, but the process hangs. After clicking cancel,
  it makes the computer hang totally, except running teams calls that
  keep streaming but without interaction possible. All is released when
  apport is killed manually.

  The problem also occurs when a crash of the Brave browser causes a
  call to apport.

  This bug is generated through ubuntu-bug -w after clicking on the
  apport-collect window. This second apport process doesn't hang.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: apport-gtk 2.20.9-0ubuntu7.21
  ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73
  Uname: Linux 5.4.0-58-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.21
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Jan  8 15:29:04 2021
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92
  ExecutablePath: /usr/share/apport/apport-gtk
  InstallationDate: Installed on 2019-11-22 (412 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
  InterpreterPath: /usr/bin/python3.6
  PackageArchitecture: all
  Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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