[Bug 1969386] Re: Hints about enabling livepatch even if the service isn't available

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: update-manager (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1969386

Title:
  Hints about enabling livepatch even if the service isn't available

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
  After an upgrade from impish to jammy, update-manager rightly notifies
  me that livepatch should be available:

    The software on this computer is up to date.
    Tip: You can use Livepatch to keep your computer more secure between restarts.

  However, when I click on the 'Settings & Livepatch' button to launch
  software-properties-gtk, after attaching a UA subscription to this
  machine (which I hadn't done previously), the Livepatch toggle is
  grayed out.

  ua status says:

  $ ua status
  SERVICE       ENTITLED  STATUS    DESCRIPTION
  cc-eal        yes       n/a       Common Criteria EAL2 Provisioning Packages
  cis           yes       n/a       Security compliance and audit tools
  esm-infra     yes       n/a       UA Infra: Extended Security Maintenance (ESM)
  fips          yes       n/a       NIST-certified core packages
  fips-updates  yes       n/a       NIST-certified core packages with priority security updates
  livepatch     yes       n/a       Canonical Livepatch service

  Enable services with: ua enable <service>

       Account: steve.langasek at canonical.com
  Subscription: steve.langasek at canonical.com
  $

  Running 'sudo ua enable livepatch' reports:

  Livepatch is not available for Ubuntu 22.04 (Jammy Jellyfish).

  So perhaps this is an issue of update-manager only checking that we're
  on an LTS, rather than checking that the livepatch service is
  available from the server?  But, that also means connectivity issues
  could result in the user never being prompted to enable livepatch.

  When is livepatch going to be available for 22.04 LTS?

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: software-properties-gtk 0.99.22
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Apr 18 10:08:47 2022
  InstallationDate: Installed on 2019-12-23 (846 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: software-properties
  UpgradeStatus: Upgraded to jammy on 2022-04-15 (3 days ago)

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