[Bug 1970268] [NEW] do-release-upgrade crashed with OSError in authenticate(): [Errno 5] Input/output error

[Brian Murray]

Public bug reported:

I was looking at a crash report in the Ubuntu Error Tracker,
https://errors.ubuntu.com/problem/cdab89fcafebeb89cb00fd1334bafc73549a2517,
and trying to figure out how it could have happened and was able to
recreate it with the following steps.

1) Open a terminal
2) Run do-release-upgrade --frontend DistUpgradeViewGtk3 -d
3) Authenticate
4) Observe the Release Notes dialog
5) close the terminal
6) Click Upgrade

ProblemType: Crash
DistroRelease: Ubuntu 21.10
Package: ubuntu-release-upgrader-core 1:21.10.8
ProcVersionSignature: Ubuntu 5.13.0-30.33-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckMismatches: ./boot/grub/grub.cfg
CasperMD5CheckResult: fail
CrashDB: ubuntu
Date: Mon Apr 25 13:40:55 2022
ExecutablePath: /usr/bin/do-release-upgrade
ExecutableTimestamp: 1632334932
InstallationDate: Installed on 2022-02-23 (61 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
InterpreterPath: /usr/bin/python3.9
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/do-release-upgrade --frontend=DistUpgradeViewGtk3 -d
ProcCwd: /tmp/ubuntu-release-upgrader-qyehukr4
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 TERM=xterm-256color
 PATH=(custom, no user)
Python3Details: /usr/bin/python3.9, Python 3.9.7, python3-minimal, 3.9.4-1build1
PythonArgs: ['/usr/bin/do-release-upgrade', '--frontend=DistUpgradeViewGtk3', '-d']
PythonDetails: N/A
SourcePackage: ubuntu-release-upgrader
Title: do-release-upgrade crashed with OSError in authenticate(): [Errno 5] Input/output error
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-crash dist-upgrade impish need-duplicate-check

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1970268

Title:
  do-release-upgrade crashed with OSError in authenticate(): [Errno 5]
  Input/output error

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I was looking at a crash report in the Ubuntu Error Tracker,
  https://errors.ubuntu.com/problem/cdab89fcafebeb89cb00fd1334bafc73549a2517,
  and trying to figure out how it could have happened and was able to
  recreate it with the following steps.

  1) Open a terminal
  2) Run do-release-upgrade --frontend DistUpgradeViewGtk3 -d
  3) Authenticate
  4) Observe the Release Notes dialog
  5) close the terminal
  6) Click Upgrade

  ProblemType: Crash
  DistroRelease: Ubuntu 21.10
  Package: ubuntu-release-upgrader-core 1:21.10.8
  ProcVersionSignature: Ubuntu 5.13.0-30.33-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu71
  Architecture: amd64
  CasperMD5CheckMismatches: ./boot/grub/grub.cfg
  CasperMD5CheckResult: fail
  CrashDB: ubuntu
  Date: Mon Apr 25 13:40:55 2022
  ExecutablePath: /usr/bin/do-release-upgrade
  ExecutableTimestamp: 1632334932
  InstallationDate: Installed on 2022-02-23 (61 days ago)
  InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
  InterpreterPath: /usr/bin/python3.9
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/do-release-upgrade --frontend=DistUpgradeViewGtk3 -d
  ProcCwd: /tmp/ubuntu-release-upgrader-qyehukr4
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_US.UTF-8
   TERM=xterm-256color
   PATH=(custom, no user)
  Python3Details: /usr/bin/python3.9, Python 3.9.7, python3-minimal, 3.9.4-1build1
  PythonArgs: ['/usr/bin/do-release-upgrade', '--frontend=DistUpgradeViewGtk3', '-d']
  PythonDetails: N/A
  SourcePackage: ubuntu-release-upgrader
  Title: do-release-upgrade crashed with OSError in authenticate(): [Errno 5] Input/output error
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: N/A

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