[Bug 1968918] [NEW] /usr/share/apport/whoopsie-upload-all:OSError(5):/usr/share/apport/whoopsie-upload-all at 196:collect_info:process_report:add_package_info:_customized_package_suffix:get_modified_files

[errors.ubuntu.com bug bridge]

Public bug reported:

The Ubuntu Error Tracker has been receiving reports about a problem regarding apport.  This problem was most recently seen with package version 2.20.11-0ubuntu71.1, the problem page at https://errors.ubuntu.com/problem/e18a567631253a0239b6097c5b9fb6bc5bacdcaa contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

Traceback (most recent call last):
  File "/usr/share/apport/whoopsie-upload-all", line 196, in <module>
    stamps = collect_info()
  File "/usr/share/apport/whoopsie-upload-all", line 146, in collect_info
    res = process_report(r)
  File "/usr/share/apport/whoopsie-upload-all", line 91, in process_report
    r.add_package_info()
  File "/usr/lib/python3/dist-packages/apport/report.py", line 380, in add_package_info
    dep, v, self._customized_package_suffix(dep))
  File "/usr/lib/python3/dist-packages/apport/report.py", line 294, in _customized_package_suffix
    mod = packaging.get_modified_files(package)
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 395, in get_modified_files
    for line in fd:
OSError: [Errno 5] Input/output error

Example crash: https://errors.ubuntu.com/oops/da6aa440-bb54-11ec-a357-fa163ef35206
In that case the journal log shows clearly that this error is caused by faulty hardware:

kernel: blk_update_request: critical medium error, dev nvme0n1, sector
220959648 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: hirsute impish

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https://bugs.launchpad.net/bugs/1968918

Title:
  /usr/share/apport/whoopsie-upload-
  all:OSError(5):/usr/share/apport/whoopsie-upload-
  all at 196:collect_info:process_report:add_package_info:_customized_package_suffix:get_modified_files

Status in apport package in Ubuntu:
  New

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding apport.  This problem was most recently seen with package version 2.20.11-0ubuntu71.1, the problem page at https://errors.ubuntu.com/problem/e18a567631253a0239b6097c5b9fb6bc5bacdcaa contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

  Traceback (most recent call last):
    File "/usr/share/apport/whoopsie-upload-all", line 196, in <module>
      stamps = collect_info()
    File "/usr/share/apport/whoopsie-upload-all", line 146, in collect_info
      res = process_report(r)
    File "/usr/share/apport/whoopsie-upload-all", line 91, in process_report
      r.add_package_info()
    File "/usr/lib/python3/dist-packages/apport/report.py", line 380, in add_package_info
      dep, v, self._customized_package_suffix(dep))
    File "/usr/lib/python3/dist-packages/apport/report.py", line 294, in _customized_package_suffix
      mod = packaging.get_modified_files(package)
    File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 395, in get_modified_files
      for line in fd:
  OSError: [Errno 5] Input/output error

  Example crash: https://errors.ubuntu.com/oops/da6aa440-bb54-11ec-a357-fa163ef35206
  In that case the journal log shows clearly that this error is caused by faulty hardware:

  kernel: blk_update_request: critical medium error, dev nvme0n1, sector
  220959648 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0

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