[Bug 1940004] Re: xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state

Wed Sep 15 22:40:29 UTC 2021

I also experience exactly same issue on multiple USB devices ( USB-WIFI
or a USB-Webcam ) only on my brand new AMD Mainboard ( ASRock model:
B550M-HDV)

I tried both focal and hirsute with latest kernels on my OldPC (ASUSTeK
model: M5A78L-M LX3) and on my IntelNUC (NUC8BEB) and this issue does
not happen (Tried with same USB-WIFI and USB-Webcam devices).

Issue is easily reproducible by inserting USB-WIFI and then executing
"ip a" on a shell.

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https://bugs.launchpad.net/bugs/1940004

Title:
  xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect
  slot or ep state

Status in Release Upgrader:
  Confirmed
Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  Recently my external USB drive enclosure stops working after a bit of
  IO activity (copy jobs etc.). This wasn't the case not too long ago. I
  use this enclosure as an archive backup and plug it every month or so.

  Import to note that this issue is/was being tracked here: https://bugzilla.kernel.org/show_bug.cgi?id=202541 and a few patches have been suggested. I have a dell XPS 7590 laptop and according to comment
  195 patch in comment # 176 fixes the issue.

  $ uname -a
  Linux kambuntu 5.11.0-25-generic #27~20.04.1-Ubuntu SMP Tue Jul 13 17:41:23 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

  $ dmesg -T
  [Sun Aug 15 10:47:19 2021] usb 2-2: new SuperSpeed Gen 1 USB device number 10 using xhci_hcd
  [Sun Aug 15 10:47:19 2021] usb 2-2: New USB device found, idVendor=152d, idProduct=0539, bcdDevice= 1.00
  [Sun Aug 15 10:47:19 2021] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5
  [Sun Aug 15 10:47:19 2021] usb 2-2: Product: USB to ATA/ATAPI Bridge
  [Sun Aug 15 10:47:19 2021] usb 2-2: Manufacturer: JMicron
  [Sun Aug 15 10:47:19 2021] usb 2-2: SerialNumber: DCC10435415F
  [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: USB Mass Storage device detected
  [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: Quirks match for vid 152d pid 0539: 4000000
  [Sun Aug 15 10:47:19 2021] scsi host4: usb-storage 2-2:1.0
  [Sun Aug 15 10:47:20 2021] scsi 4:0:0:0: Direct-Access     WDC WD30 EFRX-68AX9N0          PQ: 0 ANSI: 5
  [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Direct-Access     WDC WD30 EFRX-68AX9N0          PQ: 0 ANSI: 5
  [Sun Aug 15 10:47:20 2021] scsi 4:0:0:2: Direct-Access     WDC WD30 EFRX-68AX9N0          PQ: 0 ANSI: 5
  [Sun Aug 15 10:47:20 2021] scsi 4:0:0:3: Direct-Access     WDC WD30 EFRX-68AX9N0          PQ: 0 ANSI: 5
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: Attached scsi generic sg1 type 0
  [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Attached scsi generic sg2 type 0
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16).
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB)
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: Attached scsi generic sg3 type 0
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Very big device. Trying to use READ CAPACITY(16).
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: Attached scsi generic sg4 type 0
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Write Protect is off
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Mode Sense: 28 00 00 00
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB)
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] No Caching mode page found
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Assuming drive cache: write through
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Write Protect is off
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Mode Sense: 28 00 00 00
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Very big device. Trying to use READ CAPACITY(16).
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] No Caching mode page found
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Assuming drive cache: write through
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Very big device. Trying to use READ CAPACITY(16).
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB)
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Write Protect is off
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Mode Sense: 28 00 00 00
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] No Caching mode page found
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Assuming drive cache: write through
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB)
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Write Protect is off
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Mode Sense: 28 00 00 00
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] No Caching mode page found
  [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Assuming drive cache: write through
  [Sun Aug 15 10:47:22 2021]  sdc: sdc1
  [Sun Aug 15 10:47:22 2021]  sde: sde1
  [Sun Aug 15 10:47:22 2021]  sdb: sdb1
  [Sun Aug 15 10:47:22 2021]  sdd: sdd1
  [Sun Aug 15 10:47:22 2021] sd 4:0:0:1: [sdc] Attached SCSI disk
  [Sun Aug 15 10:47:22 2021] sd 4:0:0:3: [sde] Attached SCSI disk
  [Sun Aug 15 10:47:22 2021] sd 4:0:0:0: [sdb] Attached SCSI disk
  [Sun Aug 15 10:47:22 2021] sd 4:0:0:2: [sdd] Attached SCSI disk
  [Sun Aug 15 11:00:35 2021] usb 2-2: USB disconnect, device number 10

  [Sun Aug 15 11:00:35 2021] xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr
  cmd failed due to incorrect slot or ep state.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.36
  ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
  Uname: Linux 5.11.0-25-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: KDE
  Date: Sun Aug 15 11:30:57 2021
  InstallationDate: Installed on 2021-03-26 (142 days ago)
  InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)

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