[Bug 1942829] [NEW] on completion of install got enter to reboot message in calamares.. system started shutdown then blackscreen & sits

[Chris Guiver]

Public bug reported:

Lubuntu impish daily QA-test install to
- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)
(testcase: full disk, no encryption, BIOS, no internet, swap)

on 'reboot' message (calamares on screen), plymouth has now been
replaced by black screen & it's just sitting there...

been left awhile... switching to text terminal & back and now I can see
"Please remove the installation media, then reboot." message when I
return to GUI (ctrl+alt+F1) but it was just black screen before then...

on enter I got nothing either... i eventually SysRq-REISUB to get it to reboot..
I've experienced this before, but I don't think on this box & not recently...

I don't think I can ignore this, but it's currently of no value
(incomplete?) and will need exploration..

** Expected outcome

I expect a eject media message to appear, and it to reboot on pressing
enter

** Actual outcome

Just black screen... I got the message only by typing Ctrl+Alt+F4
followed by Ctrl+Alt+F1, then the ENTER key did nothing.. eventually
achieved reboot via SysRq+REISUB

** New but random issue??

Note:   I've installed to this box once on each of the prior two dailies
without this issue, same full-disk except encryption was used (with &
without-internet; no-swap I think on prior two days but I don't see
encryption/swap as impacting this issue).  This box is used for
installs; so I'll repeat this (or at least equivalent) installs and
we'll see if it occurs again...

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: casper (not installed)
ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
Uname: Linux 5.13.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu68
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: LXQt
Date: Tue Sep  7 13:31:19 2021
InstallationDate: Installed on 2021-09-07 (0 days ago)
InstallationMedia: Lubuntu 21.10 "Impish Indri" - Alpha amd64 (20210906)
SourcePackage: casper
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: casper (Ubuntu)
     Importance: Undecided
         Status: Incomplete


** Tags: amd64 apport-bug impish

** Changed in: casper (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1942829

Title:
  on completion of install got enter to reboot message in calamares..
  system started shutdown then blackscreen & sits

Status in casper package in Ubuntu:
  Incomplete

Bug description:
  Lubuntu impish daily QA-test install to
  - hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)
  (testcase: full disk, no encryption, BIOS, no internet, swap)

  on 'reboot' message (calamares on screen), plymouth has now been
  replaced by black screen & it's just sitting there...

  been left awhile... switching to text terminal & back and now I can
  see "Please remove the installation media, then reboot." message when
  I return to GUI (ctrl+alt+F1) but it was just black screen before
  then...

  on enter I got nothing either... i eventually SysRq-REISUB to get it to reboot..
  I've experienced this before, but I don't think on this box & not recently...

  I don't think I can ignore this, but it's currently of no value
  (incomplete?) and will need exploration..

  ** Expected outcome

  I expect a eject media message to appear, and it to reboot on pressing
  enter

  ** Actual outcome

  Just black screen... I got the message only by typing Ctrl+Alt+F4
  followed by Ctrl+Alt+F1, then the ENTER key did nothing.. eventually
  achieved reboot via SysRq+REISUB

  ** New but random issue??

  Note:   I've installed to this box once on each of the prior two
  dailies without this issue, same full-disk except encryption was used
  (with & without-internet; no-swap I think on prior two days but I
  don't see encryption/swap as impacting this issue).  This box is used
  for installs; so I'll repeat this (or at least equivalent) installs
  and we'll see if it occurs again...

  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: casper (not installed)
  ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
  Uname: Linux 5.13.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu68
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: LXQt
  Date: Tue Sep  7 13:31:19 2021
  InstallationDate: Installed on 2021-09-07 (0 days ago)
  InstallationMedia: Lubuntu 21.10 "Impish Indri" - Alpha amd64 (20210906)
  SourcePackage: casper
  UpgradeStatus: No upgrade log present (probably fresh install)

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