[Bug 1941604] Re: Crash during update from ubuntu 18 to 20

Launchpad Bug Tracker 1941604 at bugs.launchpad.net
Fri Nov 19 00:28:51 UTC 2021


*** This bug is a duplicate of bug 1889250 ***
    https://bugs.launchpad.net/bugs/1889250

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1941604

Title:
  Crash during update from ubuntu 18 to 20

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  During the second step of upgrade named in french "Configuration des
  nouveaux dépôts logiciels", meaning config of new source lists
  repositories for softwares. I get this message asking me to check ppa-
  purge and contact the support :

  "Impossible d'évaluer la mise à niveau

  Un problème insoluble est survenu lors du calcul de la mise à niveau.

   Cela a probablement été causé par :
   * des paquets logiciels non officiels qui ne proviennent pas d’Ubuntu.
  Veuillez utiliser la commande « ppa-purge » du paquet
  « ppa-purge » afin de supprimer les paquets d’un
  dépôt PPA Launchpad, puis essayez de relancer la mise à niveau.

  Si rien de tout cela ne s'applique, signalez ce bogue à l'aide de la
  commande « ubuntu-bug ubuntu-release-upgrader-core » dans un terminal.
  Si vous souhaitez analyser le problème par vous-même, les fichiers
  journaux contenus dans le répertoire « /var/log/dist-upgrade »
  contiennent les informations sur la mise à niveau. Plus précisément,
  veuillez consulter les journaux « main.log » et « apt.log »."

  I checked the log and I found this :
  "2021-08-25 15:47:03,772 INFO Using config files '['./DistUpgrade.cfg.bionic', '/etc/update-manager/release-upgrades.d/ubuntu-advantage-upgrades.cfg', '/etc/update-manager/release-upgrades.d/opera-stable.cfg']'
  2021-08-25 15:47:03,772 INFO uname information: 'Linux roland-GE60-2QE 4.15.0-154-generic #161-Ubuntu SMP Fri Jul 30 13:04:17 UTC 2021 x86_64'
  2021-08-25 15:47:04,188 INFO apt version: '1.6.14'
  2021-08-25 15:47:04,189 INFO python version: '3.6.9 (default, Jan 26 2021, 15:33:00)
  [GCC 8.4.0]'
  2021-08-25 15:47:04,192 INFO release-upgrader version '20.04.36' started
  2021-08-25 15:47:04,243 INFO locale: 'fr_FR' 'UTF-8'
  2021-08-25 15:47:04,404 DEBUG Using 'DistUpgradeViewGtk3' view
  2021-08-25 15:47:04,442 DEBUG enable dpkg --force-overwrite
  2021-08-25 15:47:04,456 DEBUG creating statefile: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
  2021-08-25 15:47:09,512 DEBUG lsb-release: 'bionic'
  2021-08-25 15:47:09,513 DEBUG _pythonSymlinkCheck run
  2021-08-25 15:47:09,514 DEBUG openCache()
  2021-08-25 15:47:09,514 DEBUG quirks: running PreCacheOpen
  2021-08-25 15:47:09,514 DEBUG running Quirks.PreCacheOpen
  2021-08-25 15:47:10,547 DEBUG Comparing 4.15.0-153 with
  2021-08-25 15:47:10,548 DEBUG Comparing 4.15.0-154 with 4.15.0-153
  2021-08-25 15:47:10,798 DEBUG /openCache(), new cache size 105055
  2021-08-25 15:47:10,799 DEBUG need_server_mode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
  2021-08-25 15:47:10,799 DEBUG checkViewDepends()
  2021-08-25 15:47:10,803 DEBUG running doUpdate() (showErrors=False)
  2021-08-25 15:47:14,609 DEBUG openCache()
  2021-08-25 15:47:15,650 DEBUG Comparing 4.15.0-153 with
  2021-08-25 15:47:15,650 DEBUG Comparing 4.15.0-154 with 4.15.0-153
  2021-08-25 15:47:15,907 DEBUG /openCache(), new cache size 105055
  2021-08-25 15:47:15,908 DEBUG doPostInitialUpdate
  2021-08-25 15:47:15,908 DEBUG quirks: running focalPostInitialUpdate
  2021-08-25 15:47:15,908 DEBUG running Quirks.focalPostInitialUpdate
  2021-08-25 15:47:18,820 WARNING error reading deb2snap.json file (Expected a string or a pair of strings)
  2021-08-25 15:47:19,579 DEBUG Snap core18 is installed
  2021-08-25 15:47:21,407 DEBUG Snap gtk-common-themes is installed
  2021-08-25 15:47:21,408 DEBUG Snap gtk-common-themes is not tracking the release channel
  2021-08-25 15:47:23,018 DEBUG Snap core is installed
  2021-08-25 15:47:23,019 DEBUG Snap core is not tracking the release channel
  2021-08-25 15:47:23,738 DEBUG Snap core20 is installed
  2021-08-25 15:47:23,738 DEBUG Snap core20 is not tracking the release channel
  2021-08-25 15:47:24,468 DEBUG Snap flutter is installed
  2021-08-25 15:47:24,468 DEBUG Snap flutter is not tracking the release channel
  2021-08-25 15:47:24,717 DEBUG Snap gimp is installed
  2021-08-25 15:47:24,718 DEBUG Snap gimp is not tracking the release channel
  2021-08-25 15:47:25,307 DEBUG Snap gnome-3-28-1804 is installed
  2021-08-25 15:47:25,307 DEBUG Snap gnome-3-28-1804 is not tracking the release channel
  2021-08-25 15:47:25,486 DEBUG Snap gnome-3-38-2004 is installed
  2021-08-25 15:47:25,486 DEBUG Snap gnome-3-38-2004 is not tracking the release channel
  2021-08-25 15:47:25,687 DEBUG Snap gtk2-common-themes is installed
  2021-08-25 15:47:25,687 DEBUG Snap gtk2-common-themes is not tracking the release channel
  2021-08-25 15:47:25,972 DEBUG Snap kde-frameworks-5-core18 is installed
  2021-08-25 15:47:25,973 DEBUG Snap kde-frameworks-5-core18 is not tracking the release channel
  2021-08-25 15:47:26,249 DEBUG Snap signal-desktop is installed
  2021-08-25 15:47:26,249 DEBUG Snap signal-desktop is not tracking the release channel
  2021-08-25 15:47:26,483 DEBUG Snap slack is installed
  2021-08-25 15:47:26,483 DEBUG Snap slack is not tracking the release channel
  2021-08-25 15:47:28,828 DEBUG MetaPkgs: ubuntu-desktop
  2021-08-25 15:47:33,444 DEBUG Foreign: code dropbox megasync nodejs obs-studio opera-stable typora unetbootin unetbootin-translations yarn
  2021-08-25 15:47:33,444 DEBUG Obsolete: adobereader-enu:i386 atom discord docker-ce drive google-chrome-stable teamviewer virtualbox-6.0 xnconvert zoom
  2021-08-25 15:47:33,444 DEBUG updateSourcesList()
  2021-08-25 15:47:33,459 DEBUG rewriteSourcesList() with mirror_check
  2021-08-25 15:47:33,460 DEBUG ['ubuntu-minimal', 'ubuntu-standard']
  2021-08-25 15:47:33,460 DEBUG Checking pkg: ubuntu-minimal
  2021-08-25 15:47:33,462 DEBUG Checking pkg: ubuntu-standard
  2021-08-25 15:47:33,465 DEBUG examining: 'deb http://fr.archive.ubuntu.com/ubuntu/ bionic main restricted'
  2021-08-25 15:47:33,465 DEBUG verifySourcesListEntry: deb http://fr.archive.ubuntu.com/ubuntu/ focal main restricted
  2021-08-25 15:47:33,465 DEBUG url_downloadable: http://fr.archive.ubuntu.com/ubuntu//dists/focal/Release
  2021-08-25 15:47:33,465 DEBUG s='http' n='fr.archive.ubuntu.com' p='/ubuntu//dists/focal/Release' q='' f=''
  2021-08-25 15:47:33,487 DEBUG entry 'deb http://fr.archive.ubuntu.com/ubuntu/ focal main restricted' updated to new dist
  2021-08-25 15:47:33,487 DEBUG examining: 'deb http://fr.archive.ubuntu.com/ubuntu/ bionic-updates main restricted'
  2021-08-25 15:47:33,488 DEBUG entry 'deb http://fr.archive.ubuntu.com/ubuntu/ focal-updates main restricted' updated to new dist
  2021-08-25 15:47:33,488 DEBUG examining: 'deb http://fr.archive.ubuntu.com/ubuntu/ bionic universe'
  2021-08-25 15:47:33,488 DEBUG entry 'deb http://fr.archive.ubuntu.com/ubuntu/ focal universe' updated to new dist
  2021-08-25 15:47:33,488 DEBUG examining: 'deb http://fr.archive.ubuntu.com/ubuntu/ bionic-updates universe'
  2021-08-25 15:47:33,488 DEBUG entry 'deb http://fr.archive.ubuntu.com/ubuntu/ focal-updates universe' updated to new dist
  2021-08-25 15:47:33,488 DEBUG examining: 'deb http://fr.archive.ubuntu.com/ubuntu/ bionic multiverse'
  2021-08-25 15:47:33,488 DEBUG entry 'deb http://fr.archive.ubuntu.com/ubuntu/ focal multiverse' updated to new dist
  2021-08-25 15:47:33,488 DEBUG examining: 'deb http://fr.archive.ubuntu.com/ubuntu/ bionic-updates multiverse'
  2021-08-25 15:47:33,488 DEBUG entry 'deb http://fr.archive.ubuntu.com/ubuntu/ focal-updates multiverse' updated to new dist
  2021-08-25 15:47:33,488 DEBUG examining: 'deb http://fr.archive.ubuntu.com/ubuntu/ bionic-backports main restricted universe multiverse'
  2021-08-25 15:47:33,488 DEBUG entry 'deb http://fr.archive.ubuntu.com/ubuntu/ focal-backports main restricted universe multiverse' updated to new dist
  2021-08-25 15:47:33,489 DEBUG examining: 'deb http://security.ubuntu.com/ubuntu bionic-security main restricted'
  2021-08-25 15:47:33,489 DEBUG verifySourcesListEntry: deb http://security.ubuntu.com/ubuntu focal main restricted
  2021-08-25 15:47:33,489 DEBUG url_downloadable: http://security.ubuntu.com/ubuntu/dists/focal/Release
  2021-08-25 15:47:33,489 DEBUG s='http' n='security.ubuntu.com' p='/ubuntu/dists/focal/Release' q='' f=''
  2021-08-25 15:47:33,677 DEBUG entry 'deb http://security.ubuntu.com/ubuntu focal-security main restricted' updated to new dist
  2021-08-25 15:47:33,677 DEBUG examining: 'deb http://security.ubuntu.com/ubuntu bionic-security universe'
  2021-08-25 15:47:33,677 DEBUG entry 'deb http://security.ubuntu.com/ubuntu focal-security universe' updated to new dist
  2021-08-25 15:47:33,677 DEBUG examining: 'deb http://security.ubuntu.com/ubuntu bionic-security multiverse'
  2021-08-25 15:47:33,677 DEBUG entry 'deb http://security.ubuntu.com/ubuntu focal-security multiverse' updated to new dist
  2021-08-25 15:47:33,677 DEBUG examining: 'deb https://typora.io/linux ./'
  2021-08-25 15:47:33,679 DEBUG entry '# deb https://typora.io/linux ./ # désactivé pour la mise à niveau vers focal' was disabled (unknown mirror)
  2021-08-25 15:47:33,679 DEBUG examining: 'deb http://ppa.launchpad.net/obsproject/obs-studio/ubuntu bionic main'
  2021-08-25 15:47:33,681 DEBUG entry '# deb http://ppa.launchpad.net/obsproject/obs-studio/ubuntu focal main # désactivé pour la mise à niveau vers focal' was disabled (unknown mirror)
  2021-08-25 15:47:33,681 DEBUG examining: 'deb [arch=i386,amd64] http://linux.dropbox.com/ubuntu bionic main'
  2021-08-25 15:47:33,682 DEBUG entry '# deb [arch=i386,amd64] http://linux.dropbox.com/ubuntu focal main # désactivé pour la mise à niveau vers focal' was disabled (unknown mirror)
  2021-08-25 15:47:33,682 DEBUG examining: 'deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)'
  2021-08-25 15:47:33,684 DEBUG entry '# deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) désactivé pour la mise à niveau vers focal' was disabled (unknown mirror)
  2021-08-25 15:47:33,684 DEBUG examining: 'deb http://ppa.launchpad.net/gezakovacs/ppa/ubuntu bionic main'
  2021-08-25 15:47:33,686 DEBUG entry '# deb http://ppa.launchpad.net/gezakovacs/ppa/ubuntu focal main # désactivé pour la mise à niveau vers focal' was disabled (unknown mirror)
  2021-08-25 15:47:33,686 DEBUG examining: 'deb https://mega.nz/linux/MEGAsync/xUbuntu_18.04/ ./'
  2021-08-25 15:47:33,688 DEBUG entry '# deb https://mega.nz/linux/MEGAsync/xUbuntu_18.04/ ./ # désactivé pour la mise à niveau vers focal' was disabled (unknown mirror)
  2021-08-25 15:47:33,688 DEBUG examining: 'deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main'
  2021-08-25 15:47:33,690 DEBUG entry '# deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main # désactivé pour la mise à niveau vers focal' was disabled (unknown mirror)
  2021-08-25 15:47:52,066 DEBUG running doUpdate() (showErrors=True)
  2021-08-25 15:48:05,119 DEBUG openCache()
  2021-08-25 15:48:05,961 DEBUG Comparing 4.15.0-153 with
  2021-08-25 15:48:05,961 DEBUG Comparing 4.15.0-154 with 4.15.0-153
  2021-08-25 15:48:06,188 DEBUG /openCache(), new cache size 71197
  2021-08-25 15:48:06,189 DEBUG need_server_mode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
  2021-08-25 15:48:06,189 DEBUG quirks: running PreDistUpgradeCache
  2021-08-25 15:48:06,189 DEBUG running Quirks.PreDistUpgradeCache
  2021-08-25 15:48:06,189 INFO checking for python-dbg (auto_inst=False)
  2021-08-25 15:48:06,189 INFO checking for python-doc (auto_inst=False)
  2021-08-25 15:48:06,189 INFO checking for python-minimal (auto_inst=False)
  2021-08-25 15:48:06,189 INFO installing python-is-python2 because python-minimal was installed
  2021-08-25 15:48:06,189 DEBUG Installing 'python-is-python2' (python-minimal was installed on the system)
  2021-08-25 15:48:06,223 INFO removing python-minimal because python-is-python2 is being installed
  2021-08-25 15:48:06,223 DEBUG Removing 'python-minimal' (python-is-python2 is being installed on the system)
  2021-08-25 15:48:06,253 INFO failed to remove python-minimal
  2021-08-25 15:48:06,253 INFO checking for python-dev (auto_inst=False)
  2021-08-25 15:48:06,253 INFO checking for libpython-dev (auto_inst=False)
  2021-08-25 15:48:06,254 INFO checking for libpython-stdlib (auto_inst=False)
  2021-08-25 15:48:06,254 INFO removing libpython-stdlib because None is being installed
  2021-08-25 15:48:06,254 DEBUG Removing 'libpython-stdlib' (None is being installed on the system)
  2021-08-25 15:48:06,283 INFO failed to remove libpython-stdlib
  2021-08-25 15:48:06,283 INFO checking for libpython-dbg (auto_inst=False)
  2021-08-25 15:48:06,283 INFO checking for python-dbg (auto_inst=True)
  2021-08-25 15:48:06,284 INFO checking for python-doc (auto_inst=True)
  2021-08-25 15:48:06,284 INFO checking for python-minimal (auto_inst=True)
  2021-08-25 15:48:06,284 INFO installing python-is-python2 because python-minimal was installed
  2021-08-25 15:48:06,284 DEBUG Installing 'python-is-python2' (python-minimal was installed on the system)
  2021-08-25 15:48:06,315 INFO removing python-minimal because python-is-python2 is being installed
  2021-08-25 15:48:06,315 DEBUG Removing 'python-minimal' (python-is-python2 is being installed on the system)
  2021-08-25 15:48:06,315 INFO failed to remove python-minimal
  2021-08-25 15:48:06,315 INFO checking for python-dev (auto_inst=True)
  2021-08-25 15:48:06,315 INFO checking for libpython-dev (auto_inst=True)
  2021-08-25 15:48:06,315 INFO checking for libpython-stdlib (auto_inst=True)
  2021-08-25 15:48:06,315 INFO removing libpython-stdlib because None is being installed
  2021-08-25 15:48:06,315 DEBUG Removing 'libpython-stdlib' (None is being installed on the system)
  2021-08-25 15:48:06,316 INFO failed to remove libpython-stdlib
  2021-08-25 15:48:06,316 INFO checking for libpython-dbg (auto_inst=True)
  "

  Searching in my ppa, I didn't find any ppa enabled with an other
  source than ubuntu.

  Thanks for your help.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.44
  ProcVersionSignature: Ubuntu 4.15.0-154.161-generic 4.15.18
  Uname: Linux 4.15.0-154-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.24
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 25 15:52:19 2021
  InstallationDate: Installed on 2018-04-01 (1241 days ago)
  InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2021-08-25 (0 days ago)
  VarLogDistupgradeTermlog:

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