[Bug 1929293] [NEW] qmil-run sets up the wrong symbolic links so qmail won't start

[Jon Thackray]

Public bug reported:

>From a fresh installation of qmail I find

jon at frobenius:/etc/qmail/qmail-send$ ls -l supervise
lrwxrwxrwx 1 root root 29 May 21 20:17 supervise -> /var/lib/supervise/qmail-send

jon at frobenius:/etc/qmail/qmail-send$ ls -l /var/lib/qmail/supervise/
total 12
lrwxrwxrwx 1 root root   21 Mar  3  2015 qmail-send -> /etc/qmail/qmail-send
drwx------ 2 root root 4096 May 22 12:23 qmail-send.log
lrwxrwxrwx 1 root root   22 Mar  3  2015 qmail-smtpd -> /etc/qmail/qmail-smtpd
drwx------ 2 root root 4096 May 22 12:23 qmail-smtpd.log
lrwxrwxrwx 1 root root   23 Mar  3  2015 qmail-verify -> /etc/qmail/qmail-verify
drwx------ 2 root root 4096 May 22 12:23 qmail-verify.log

jon at frobenius:/var/lib$ sudo qmailctl start
Starting qmail
qmail-send supervise not running
qmail-smtpd supervise not running
qmail-verify supervise not running
jon at frobenius:/var/lib$ sudo qmailctl stat
/etc/service/qmail-send: unable to open supervise/ok: file does not exist
/etc/service/qmail-send/log: unable to open supervise/ok: file does not exist
/etc/service/qmail-smtpd: unable to open supervise/ok: file does not exist
/etc/service/qmail-smtpd/log: unable to open supervise/ok: file does not exist
/etc/service/qmail-verify: unable to open supervise/ok: file does not exist
/etc/service/qmail-verify/log: unable to open supervise/ok: file does not exist
messages in queue: 0
messages in queue but not yet preprocessed: 0

The problem occurs because the files supervise all point to a non-
existent directory /var/lib/supervise. The correct directory is
/var/lib/qmail/supervise This can be overcome with

jon at frobenius:/var/lib$ sudo ln -s qmail/supervise supervise
jon at frobenius:/var/lib$ sudo qmailctl start
Starting qmail
jon at frobenius:/var/lib$ sudo qmailctl stat
/etc/service/qmail-send: up (pid 57710) 3 seconds
/etc/service/qmail-send/log: up (pid 57722) 3 seconds
/etc/service/qmail-smtpd: up (pid 57713) 3 seconds
/etc/service/qmail-smtpd/log: up (pid 57721) 3 seconds
/etc/service/qmail-verify: up (pid 57720) 3 seconds
/etc/service/qmail-verify/log: up (pid 57723) 3 seconds
messages in queue: 0
messages in queue but not yet preprocessed: 0

But, I believe the correct fix is to create the correct links from the
subdirectories of /etc/qmail

jon at frobenius:/var/lib$ lsb_release -rd
Description:	Ubuntu 20.04.2 LTS
Release:	20.04

jon at frobenius:/var/lib$ apt-cache policy qmail-run
qmail-run:
  Installed: 2.0.2+nmu1
  Candidate: 2.0.2+nmu1
  Version table:
 *** 2.0.2+nmu1 500
        500 http://gb.archive.ubuntu.com/ubuntu focal/universe amd64 Packages
        500 http://gb.archive.ubuntu.com/ubuntu focal/universe i386 Packages
        100 /var/lib/dpkg/status

I expected qmail to start, and qmailctl stat to show me it running.
Instead I got the error messages above

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: qmail qmail-run

** Attachment added: "/var/log/syslog"
   https://bugs.launchpad.net/bugs/1929293/+attachment/5499443/+files/syslog

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https://bugs.launchpad.net/bugs/1929293

Title:
  qmil-run sets up the wrong symbolic links so qmail won't start

Status in ubiquity package in Ubuntu:
  New

Bug description:
  From a fresh installation of qmail I find

  jon at frobenius:/etc/qmail/qmail-send$ ls -l supervise
  lrwxrwxrwx 1 root root 29 May 21 20:17 supervise -> /var/lib/supervise/qmail-send

  jon at frobenius:/etc/qmail/qmail-send$ ls -l /var/lib/qmail/supervise/
  total 12
  lrwxrwxrwx 1 root root   21 Mar  3  2015 qmail-send -> /etc/qmail/qmail-send
  drwx------ 2 root root 4096 May 22 12:23 qmail-send.log
  lrwxrwxrwx 1 root root   22 Mar  3  2015 qmail-smtpd -> /etc/qmail/qmail-smtpd
  drwx------ 2 root root 4096 May 22 12:23 qmail-smtpd.log
  lrwxrwxrwx 1 root root   23 Mar  3  2015 qmail-verify -> /etc/qmail/qmail-verify
  drwx------ 2 root root 4096 May 22 12:23 qmail-verify.log

  jon at frobenius:/var/lib$ sudo qmailctl start
  Starting qmail
  qmail-send supervise not running
  qmail-smtpd supervise not running
  qmail-verify supervise not running
  jon at frobenius:/var/lib$ sudo qmailctl stat
  /etc/service/qmail-send: unable to open supervise/ok: file does not exist
  /etc/service/qmail-send/log: unable to open supervise/ok: file does not exist
  /etc/service/qmail-smtpd: unable to open supervise/ok: file does not exist
  /etc/service/qmail-smtpd/log: unable to open supervise/ok: file does not exist
  /etc/service/qmail-verify: unable to open supervise/ok: file does not exist
  /etc/service/qmail-verify/log: unable to open supervise/ok: file does not exist
  messages in queue: 0
  messages in queue but not yet preprocessed: 0

  The problem occurs because the files supervise all point to a non-
  existent directory /var/lib/supervise. The correct directory is
  /var/lib/qmail/supervise This can be overcome with

  jon at frobenius:/var/lib$ sudo ln -s qmail/supervise supervise
  jon at frobenius:/var/lib$ sudo qmailctl start
  Starting qmail
  jon at frobenius:/var/lib$ sudo qmailctl stat
  /etc/service/qmail-send: up (pid 57710) 3 seconds
  /etc/service/qmail-send/log: up (pid 57722) 3 seconds
  /etc/service/qmail-smtpd: up (pid 57713) 3 seconds
  /etc/service/qmail-smtpd/log: up (pid 57721) 3 seconds
  /etc/service/qmail-verify: up (pid 57720) 3 seconds
  /etc/service/qmail-verify/log: up (pid 57723) 3 seconds
  messages in queue: 0
  messages in queue but not yet preprocessed: 0

  But, I believe the correct fix is to create the correct links from the
  subdirectories of /etc/qmail

  jon at frobenius:/var/lib$ lsb_release -rd
  Description:	Ubuntu 20.04.2 LTS
  Release:	20.04

  jon at frobenius:/var/lib$ apt-cache policy qmail-run
  qmail-run:
    Installed: 2.0.2+nmu1
    Candidate: 2.0.2+nmu1
    Version table:
   *** 2.0.2+nmu1 500
          500 http://gb.archive.ubuntu.com/ubuntu focal/universe amd64 Packages
          500 http://gb.archive.ubuntu.com/ubuntu focal/universe i386 Packages
          100 /var/lib/dpkg/status

  I expected qmail to start, and qmailctl stat to show me it running.
  Instead I got the error messages above

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