[Bug 1927813] [NEW] Whoopsie working is blocking shutdown

DarkTrick 1927813 at bugs.launchpad.net
Sat May 8 08:20:59 UTC 2021


Public bug reported:

Summary
========
In case there is a crashing application as a result of the shutdown command (Menu -> shutdown ), the shutdown process hangs with the message: 

`A stop job is running for crash report submission daemon ( [x]s / 1min
30s)`

Steps to reproduce
==================
- Start an application, that will crash on computer-shutdown (I use easystrokes or VIPole).

- Shutdown computer via menu (not command line (might work as well, but
untested))

- EXPECTED: computer shuts down quickly; possible crash reports will be
sent the next time the computer gets shut down

- or EXPECTED WORKAROUND: The waiting process can be canceled by Ctrl+C

- ACTUAL: The user can only wait. Cancellation (Ctrl+C / Ctrl+\) won't
work. Only hardware shutdown can cancel the process.


Note
====
Aside from whoopsie specifically, this waiting period with no cancellation is a general problem, I think. In case several processes prevent the shutdown like whoopsie does, the user has to wait several minutes (about 15min in one extreme case). 
A solution for this general problem would be the introduction of a screen to allow users to hard-shutdown any program (like MS Windows does).


lsb_release -rd
===============
Description:	Ubuntu 20.10
Release:	20.10

apt-cache policy whoopsie
===========================
whoopsie:
  Installed: 0.2.72.2
  Candidate: 0.2.72.2
  Version table:
 *** 0.2.72.2 500
        500 http://archive.ubuntu.com/ubuntu groovy-updates/main amd64 Packages
        500 http://archive.ubuntu.com/ubuntu groovy-security/main amd64 Packages
        100 /var/lib/dpkg/status
     0.2.72 500
        500 http://archive.ubuntu.com/ubuntu groovy/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: whoopsie 0.2.72.2
ProcVersionSignature: Ubuntu 5.8.0-52.59-generic 5.8.18
Uname: Linux 5.8.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.6
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Sat May  8 16:01:13 2021
RelatedPackageVersions: apport-noui N/A
SourcePackage: whoopsie
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: whoopsie (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug autoreport-true groovy third-party-packages

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https://bugs.launchpad.net/bugs/1927813

Title:
  Whoopsie working is blocking shutdown

Status in whoopsie package in Ubuntu:
  New

Bug description:
  Summary
  ========
  In case there is a crashing application as a result of the shutdown command (Menu -> shutdown ), the shutdown process hangs with the message: 

  `A stop job is running for crash report submission daemon ( [x]s /
  1min 30s)`

  Steps to reproduce
  ==================
  - Start an application, that will crash on computer-shutdown (I use easystrokes or VIPole).

  - Shutdown computer via menu (not command line (might work as well,
  but untested))

  - EXPECTED: computer shuts down quickly; possible crash reports will
  be sent the next time the computer gets shut down

  - or EXPECTED WORKAROUND: The waiting process can be canceled by
  Ctrl+C

  - ACTUAL: The user can only wait. Cancellation (Ctrl+C / Ctrl+\) won't
  work. Only hardware shutdown can cancel the process.

  
  Note
  ====
  Aside from whoopsie specifically, this waiting period with no cancellation is a general problem, I think. In case several processes prevent the shutdown like whoopsie does, the user has to wait several minutes (about 15min in one extreme case). 
  A solution for this general problem would be the introduction of a screen to allow users to hard-shutdown any program (like MS Windows does).


  lsb_release -rd
  ===============
  Description:	Ubuntu 20.10
  Release:	20.10

  apt-cache policy whoopsie
  ===========================
  whoopsie:
    Installed: 0.2.72.2
    Candidate: 0.2.72.2
    Version table:
   *** 0.2.72.2 500
          500 http://archive.ubuntu.com/ubuntu groovy-updates/main amd64 Packages
          500 http://archive.ubuntu.com/ubuntu groovy-security/main amd64 Packages
          100 /var/lib/dpkg/status
       0.2.72 500
          500 http://archive.ubuntu.com/ubuntu groovy/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: whoopsie 0.2.72.2
  ProcVersionSignature: Ubuntu 5.8.0-52.59-generic 5.8.18
  Uname: Linux 5.8.0-52-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.6
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: XFCE
  Date: Sat May  8 16:01:13 2021
  RelatedPackageVersions: apport-noui N/A
  SourcePackage: whoopsie
  UpgradeStatus: No upgrade log present (probably fresh install)

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