[Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image

Sebastien Bacher 1914374 at bugs.launchpad.net
Tue Mar 16 14:40:01 UTC 2021


** Changed in: ubuntu-drivers-common (Ubuntu Groovy)
       Status: New => Won't Fix

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https://bugs.launchpad.net/bugs/1914374

Title:
  Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image

Status in OEM Priority Project:
  Fix Released
Status in ubiquity package in Ubuntu:
  Triaged
Status in ubuntu-drivers-common package in Ubuntu:
  Fix Released
Status in ubiquity source package in Focal:
  Fix Released
Status in ubuntu-drivers-common source package in Focal:
  Fix Released
Status in ubiquity source package in Groovy:
  Won't Fix
Status in ubuntu-drivers-common source package in Groovy:
  Won't Fix

Bug description:
  I've installed the focal-desktop-amd64.iso image with SHA-256 sum
  b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from
  http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook
  15 G7 laptop (CID 202009-28216).

  There are multiple issues:

  * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually.
  * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny.
  * The touchpad does not work.
  * WLAN does not work.
  * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle).
  * No sound.

  $ cat /proc/version_signature
  Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18

  $ lsb_release -rd
  Description:    Ubuntu 20.04.2 LTS
  Release:        20.04

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