[Bug 1936642] Re: Browsers crash on Kubuntu LTS 20.04

Erich Eickmeyer  1936642 at bugs.launchpad.net
Fri Jul 16 15:56:59 UTC 2021


Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it. We understand the
difficulties you are facing, but it is better to raise problems you are
having in a support forum. You can find help with your problem in the
support forum of your local Ubuntu community http://loco.ubuntu.com/ or
asking at https://askubuntu.com or https://ubuntuforums.org. For help on
reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1936642

Title:
  Browsers crash on Kubuntu LTS 20.04

Status in ubiquity package in Ubuntu:
  Invalid

Bug description:
  Hello everybody

  I installed Kubuntu LTS 20.04 on several computers using either an ISO
  USB key (so from crash except for the /home directories) or upgrading
  an LTS 18.04 version.

  With all install, I have the same problem: Firefox and Chromium crash
  regularly (but also randomly) when I try to open a new tab or load a
  webside.

  I use startpage.com as search engine, when I click on the middle
  button on Firefox, it should open the webside on a new tab and fast
  systematically firefox crashes, if I click on the left button, it
  crashes not so often but can also crash.

  I tried to start firefox with the safe mode: no impact. I found on
  internet some special configurations but none correct the issue.

  Due to the fact that Chromium also crashes and that the problem
  appears on several computer, I guess that the problem is linked to a
  library used by the both browsers.

  I searched on internet but I don't see anything to resolve my problem.

  What should I do ?
  Thanks a lot for any comments/helps.
  Best regards,
  Guillaume.

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