[Bug 1909787] [NEW] cannot upgrade to ubuntu 20

[roi avidar]

Public bug reported:

I get this error message when trying to upgrade to ubuntu 20

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This was likely caused by:
 * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again.

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to
investigate this yourself the log files in '/var/log/dist-upgrade' will
contain details about the upgrade. Specifically, look at 'main.log' and
'apt.log'.

even after removing - cannot upgrade, I get the same error with no
details

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.41
ProcVersionSignature: Ubuntu 4.15.0-128.131-generic 4.15.18
Uname: Linux 4.15.0-128-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.21
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity:Unity7:ubuntu
Date: Fri Jan  1 02:18:53 2021
InstallationDate: Installed on 2020-07-05 (179 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2021-01-01 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade third-party-packages

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1909787

Title:
  cannot upgrade to ubuntu 20

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I get this error message when trying to upgrade to ubuntu 20

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  even after removing - cannot upgrade, I get the same error with no
  details

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.41
  ProcVersionSignature: Ubuntu 4.15.0-128.131-generic 4.15.18
  Uname: Linux 4.15.0-128-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.21
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Fri Jan  1 02:18:53 2021
  InstallationDate: Installed on 2020-07-05 (179 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2021-01-01 (0 days ago)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1909787/+subscriptions