[Bug 1909124] Re: Desktop system installation error: unexplained target disk issue

Paul White 1909124 at bugs.launchpad.net
Sat Aug 21 10:34:21 UTC 2021


** Package changed: ubuntu => ubiquity (Ubuntu)

** Tags added: focal

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https://bugs.launchpad.net/bugs/1909124

Title:
  Desktop system installation error: unexplained target disk issue

Status in ubiquity package in Ubuntu:
  New

Bug description:
  - Original problem: I freshly installed Ubuntu on my Sony VAIO Fit 15A
  using the recommended settings. I didn't do a manual partition and
  during the installation process I did not select the option to install
  3rd party software as it was causing the installer to crash. Then as
  soon as Ubuntu was successfully installed, I restarted the PC the
  following error popped up and then takes me to a BusyBox shell
  terminal:

  ""
  Gave up waiting for root file system devices. Common problems:
       - Boot args (cat /proc/cmdline)
            - Check rootdelay=(did the system wait long enough?)
       - Missing modules (cat /proc/modules; ls /dev)
  ALERT! /dev/sda2 does not exist. Dropping to a shell!
  ""

  I seeked help  from a friend of mine and we tried the following to try and solve the issue:
    - checking the integrity of the ISO and burning it on different USB sticks to freshly reinstall Ubuntu leading to the same error
    - we tired reinstalling it by checking the option to install 3rd party drivers and the installation error occured again (check images: "installation_failure1" & "installation_failure2"). We then thought there was a disc error so we followed the steps: https://help.ubuntu.com/stable/ubuntu-help/disk-check.html.en to check for disc failure but the tools say it is working fine.

  We did not have a good idea on how to proceed since we don't know what is the source of the problem and he recommended me to file a bug report of it. 
  Here is a copy of the logs in pastebin: https://paste.ubuntu.com/p/yBPDnKkh3q/ 

  - Release: Ubuntu 20.04.1 LTS
  - Expected: to install Ubuntu correctly and make it run
  - What happened: installation failed

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