[Bug 1940140] Re: Lenovo Ideapad 3-14ITL6 broken (bios nor Ubuntu installer seeing HDD) after trying to install a firmware update
Brian Murray
1940140 at bugs.launchpad.net
Mon Aug 16 20:37:25 UTC 2021
This sounds similar to the following forum posting:
https://forums.lenovo.com/topic/view/15028/5092528
** Package changed: ubuntu => fwupd (Ubuntu)
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https://bugs.launchpad.net/bugs/1940140
Title:
Lenovo Ideapad 3-14ITL6 broken (bios nor Ubuntu installer seeing HDD)
after trying to install a firmware update
Status in fwupd package in Ubuntu:
New
Bug description:
Hello,
I've recently purchased a Lenovo Ideapad 3-14ITL6 and the OS installation (Ubuntu 20.04.2 LTS) itself went fine.
However there was this firmware update offered so I clicked on it. The
entry disappeared from the list in the Software Center for a short
wile but has soon (in a few seconds) reappeared. No error, nothing.
Then after a few minutes (and without seeing any error log anywhere
I've looked) I did try to restart the device.
Unfortunately after this point the system wouldn't boot with bios
saying "missing boot device". Ubuntu live USB will not see the drive
either.
I can also unfortunately confirm this does happen regularly as I tried
it on a second device today. That's very unfortunate as I am left with
a second broken device that I will very probably need to return back
to the seller because I don't know what else to do with it.
Thank you.
Best regards,
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