[Bug 1924938] Re: Installation crashed near the end

[Chris Guiver]

Thank you for taking the time to report this issue and helping to make
Ubuntu better.

This installation looks like it was caused by a corrupted file system,
or device problems (sda). I notice in the logs

Apr 18 21:32:45 ubuntu kernel: [ 1211.969150] ata1.00: exception Emask 0x0 SAct 0x78800000 SErr 0x0 action 0x0
Apr 18 21:32:45 ubuntu kernel: [ 1211.969153] ata1.00: irq_stat 0x40000008
Apr 18 21:32:45 ubuntu kernel: [ 1211.969155] ata1.00: failed command: READ FPDMA QUEUED
Apr 18 21:32:45 ubuntu kernel: [ 1211.969158] ata1.00: cmd 60/40:d8:00:30:12/00:00:00:00:00/40 tag 27 ncq dma 32768 in
Apr 18 21:32:45 ubuntu kernel: [ 1211.969158]          res 41/40:00:08:30:12/00:00:00:00:00/40 Emask 0x409 (media error) <F>
Apr 18 21:32:45 ubuntu kernel: [ 1211.969160] ata1.00: status: { DRDY ERR }
Apr 18 21:32:45 ubuntu kernel: [ 1211.969161] ata1.00: error: { UNC }
Apr 18 21:32:45 ubuntu kernel: [ 1211.974261] ata1.00: configured for UDMA/133
Apr 18 21:32:45 ubuntu kernel: [ 1211.974283] sd 0:0:0:0: [sda] tag#27 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE cmd_age=2s
Apr 18 21:32:45 ubuntu kernel: [ 1211.974285] sd 0:0:0:0: [sda] tag#27 Sense Key : Medium Error [current] 
Apr 18 21:32:45 ubuntu kernel: [ 1211.974288] sd 0:0:0:0: [sda] tag#27 Add. Sense: Unrecovered read error - auto reallocate failed
Apr 18 21:32:45 ubuntu kernel: [ 1211.974291] sd 0:0:0:0: [sda] tag#27 CDB: Read(10) 28 00 00 12 30 00 00 00 40 00
Apr 18 21:32:45 ubuntu kernel: [ 1211.974293] blk_update_request: I/O error, dev sda, sector 1191944 op 0x0:(READ) flags 0x80700 phys_seg 7 prio class 0
Apr 18 21:32:45 ubuntu kernel: [ 1211.974308] ata1: EH complete
Apr 18 21:32:47 ubuntu kernel: [ 1214.733185] ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0
Apr 18 21:32:47 ubuntu kernel: [ 1214.733189] ata1.00: irq_stat 0x40000001
Apr 18 21:32:47 ubuntu kernel: [ 1214.733192] ata1.00: failed command: READ FPDMA QUEUED
Apr 18 21:32:47 ubuntu kernel: [ 1214.733196] ata1.00: cmd 60/08:00:08:30:12/00:00:00:00:00/40 tag 0 ncq dma 4096 in
Apr 18 21:32:47 ubuntu kernel: [ 1214.733196]          res 41/40:00:08:30:12/00:00:00:00:00/40 Emask 0x409 (media error) <F>
...
Apr 18 21:52:03 ubuntu kernel: [ 2370.004434] blk_update_request: I/O error, dev sda, sector 1191944 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
Apr 18 21:52:03 ubuntu kernel: [ 2370.004438] Buffer I/O error on dev sda2, logical block 513, async page read
Apr 18 21:52:03 ubuntu kernel: [ 2370.004452] ata1: EH complete
Apr 18 21:52:03 ubuntu kernel: [ 2370.062971] EXT4-fs error (device sda6): ext4_journal_check_start:83: Detected aborted journal
Apr 18 21:52:03 ubuntu kernel: [ 2370.062974] EXT4-fs (sda6): Remounting filesystem read-only

I've marked this bug as incomplete (due hardware issues), if you believe
I'm in error please leave a comment as to why, and you can return the
status to "New".

I suggest you validate the health of your hardware (esp. disk by
checking it's SMART status using `smartctl`, `gnome-disks` or whichever
tool you prefer), and possibly the integrity of your partition table
(https://help.ubuntu.com/community/Smartmontools). If you're unfamiliar
with these, I suggest seeking support, options available can be seen at
https://discourse.ubuntu.com/t/finding-help/709

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1924938

Title:
  Installation crashed near the end

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  It just crashed, I didn't have any interference

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.15.10 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-43-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CasperVersion: 1.445.1
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 18 18:57:44 2021
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1924938/+subscriptions