[Bug 1821415] Re: pkexec fails in a non-graphical environment

[Launchpad Bug Tracker]

This bug was fixed in the package apport - 2.20.11-0ubuntu62

---------------
apport (2.20.11-0ubuntu62) hirsute; urgency=medium

  * apport/hookutils.py: spawn pkttyagent so that log files can be gathered as
    root in a non-graphical environment (LP: #1821415). Thanks to Iain Lane
    for the patch.
  * apport/hookutils.py: root access is needed to read the
    casper-md5check.json file so switch to using that. (LP: #1922937)
  * data/general-hooks/ubuntu.py: improving tagging of bugs from images we
    create so that they are tagged $arch-image and better identify Raspberry
    Pi devices (LP: #1920837). Thanks to Dave Jones for the patch.

 -- Brian Murray <brian at ubuntu.com>  Wed, 07 Apr 2021 13:14:04 -0700

** Changed in: apport (Ubuntu)
       Status: Triaged => Fix Released

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1821415

Title:
  pkexec fails in a non-graphical environment

Status in PolicyKit:
  New
Status in apport package in Ubuntu:
  Fix Released
Status in policykit-1 package in Ubuntu:
  Won't Fix

Bug description:
  The plymouth apport source package hooks wants to gather log files as
  the root user and apport provides a policy kit policy for collecting
  that information. This works fine in a graphical environment but not
  in a non-graphical one.

  N.B. you first need to create a /var/log/plymouth-debug.log file for
  the plymouth apport package hook to actually trigger this.

  ubuntu at disco:~$ ubuntu-bug plymouth

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  ..........==== AUTHENTICATING FOR com.ubuntu.apport.root-info ===
  Authentication is required to collect system information for this problem report
  Authenticating as: Ubuntu (ubuntu)
  Password: ....
  polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
  ==== AUTHENTICATION FAILED ===
  Error executing command as another user: Not authorized

  This incident has been reported.

  Subsequently, bug reports from servers will contain less information.

To manage notifications about this bug go to:
https://bugs.launchpad.net/policykit-1/+bug/1821415/+subscriptions