[Bug 1897752] [NEW] Installer crash says to file a bug report in terminal - no means to invoke a terminal

Greg G 1897752 at bugs.launchpad.net
Tue Sep 29 14:49:49 UTC 2020


Public bug reported:

Sorry - this is a noob comment, but in the spirit of making things
easier for us noobs, please accept that this issue is preventing me from
installing!

Installer crashed and said "...the installer has crashed. Please file a
new bug report using the command...in a terminal."

As a new(ish) user I could not see any way to invoke a terminal at that
point. The dialogue box has a close button, but maybe there should also
be a "Open Terminal" button?? (Please remember at this point in the
install the toolbar/menu button are not available, and any keyboard
shortcuts that were suggested on help forums did not work).

** Affects: glibc (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1897752

Title:
  Installer crash says to file a bug report in terminal - no means to
  invoke a terminal

Status in glibc package in Ubuntu:
  New

Bug description:
  Sorry - this is a noob comment, but in the spirit of making things
  easier for us noobs, please accept that this issue is preventing me
  from installing!

  Installer crashed and said "...the installer has crashed. Please file
  a new bug report using the command...in a terminal."

  As a new(ish) user I could not see any way to invoke a terminal at
  that point. The dialogue box has a close button, but maybe there
  should also be a "Open Terminal" button?? (Please remember at this
  point in the install the toolbar/menu button are not available, and
  any keyboard shortcuts that were suggested on help forums did not
  work).

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