[Bug 1897472] [NEW] I started the installer with acpi=off kernel option at the grub start, but after installtion, I recceived error that the update-grub command failed

Tamer 1897472 at bugs.launchpad.net
Sun Sep 27 19:19:01 UTC 2020


Public bug reported:

I have a problem with my laptop, ubuntu only works if I specified kernel option acpi=off
After installation, I received error that update-grub failed.
The installer prompted to submit bug information.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.445
Date: Sun Sep 27 21:11:27 2020
InstallCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz root=UUID=03A3-4F54 iso-scan/filename=/ubuntu-20.04-desktop-amd64.iso file=/cdrom/preseed/ubuntu.seed noprompt quiet splash --- maybe-ubiquity debian-installer/language=en keyboard-configuration/layoutcode?=us acpi=off
LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal ubiquity-20.04.15 ubuntu

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https://bugs.launchpad.net/bugs/1897472

Title:
  I started the installer with acpi=off kernel option at the grub start,
  but after installtion, I recceived error that the update-grub command
  failed

Status in grub-installer package in Ubuntu:
  New

Bug description:
  I have a problem with my laptop, ubuntu only works if I specified kernel option acpi=off
  After installation, I received error that update-grub failed.
  The installer prompted to submit bug information.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.15
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.445
  Date: Sun Sep 27 21:11:27 2020
  InstallCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz root=UUID=03A3-4F54 iso-scan/filename=/ubuntu-20.04-desktop-amd64.iso file=/cdrom/preseed/ubuntu.seed noprompt quiet splash --- maybe-ubiquity debian-installer/language=en keyboard-configuration/layoutcode?=us acpi=off
  LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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