[Bug 1896701] [NEW] [Errno 5] Input/output error

[Malik Ibrahim]

Public bug reported:

The installer encountered an error copying files to the hard disk:

[Errno 5] Input/output error

This is often due to a faulty CD/DVD disk or drive, or a faulty hard
disk. It may help to clean the CD/DVD, to burn the CD/DVD at a lower
speed, to clean the CD/DVD drive lens (cleaning kits are often available
from electronics suppliers), to check whether the hard disk is old and
in need of replacement, or to move the system to a cooler environment.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.11
ProcVersionSignature: Ubuntu 4.15.0-112.113~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-112-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.24
Architecture: amd64
CasperVersion: 1.376.2
Date: Tue Sep 22 21:40:59 2020
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 16.04.7 LTS "Xenial Xerus" - Release amd64 (20200806)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubiquity-2.21.63.11 ubuntu xenial

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https://bugs.launchpad.net/bugs/1896701

Title:
   [Errno 5] Input/output error

Status in ubiquity package in Ubuntu:
  New

Bug description:
  The installer encountered an error copying files to the hard disk:

  [Errno 5] Input/output error

  This is often due to a faulty CD/DVD disk or drive, or a faulty hard
  disk. It may help to clean the CD/DVD, to burn the CD/DVD at a lower
  speed, to clean the CD/DVD drive lens (cleaning kits are often
  available from electronics suppliers), to check whether the hard disk
  is old and in need of replacement, or to move the system to a cooler
  environment.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubiquity 2.21.63.11
  ProcVersionSignature: Ubuntu 4.15.0-112.113~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-112-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.24
  Architecture: amd64
  CasperVersion: 1.376.2
  Date: Tue Sep 22 21:40:59 2020
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 16.04.7 LTS "Xenial Xerus" - Release amd64 (20200806)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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