[Bug 1896384] [NEW] Error upgrading distro

[Simon George]

Public bug reported:

Trying to update system from 18.04 to 20.04 get error

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'. 


There are no errors shown in main.log

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.38
ProcVersionSignature: Ubuntu 4.15.0-117.118-generic 4.15.18
Uname: Linux 4.15.0-117-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 20 14:57:04 2020
InstallationDate: Installed on 2017-01-11 (1348 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to bionic on 2020-09-20 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade

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https://bugs.launchpad.net/bugs/1896384

Title:
  Error upgrading distro

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Trying to update system from 18.04 to 20.04 get error

  An unresolvable problem occurred while calculating the upgrade.

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'. 

  
  There are no errors shown in main.log

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.38
  ProcVersionSignature: Ubuntu 4.15.0-117.118-generic 4.15.18
  Uname: Linux 4.15.0-117-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.17
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Sep 20 14:57:04 2020
  InstallationDate: Installed on 2017-01-11 (1348 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: Upgraded to bionic on 2020-09-20 (0 days ago)

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