[Bug 1894074] Re: Ubuntu update window freezes on click of "Install Now" button, doesn't show update progress.

Lyubomir 1894074 at bugs.launchpad.net
Thu Sep 3 09:46:40 UTC 2020


Attaching screenshots of issue vs normal behavior

** Attachment added: "Issue: update window stuck"
   https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1894074/+attachment/5407386/+files/image.png

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https://bugs.launchpad.net/bugs/1894074

Title:
  Ubuntu update window freezes on click of "Install Now" button, doesn't
  show update progress.

Status in update-manager package in Ubuntu:
  New

Bug description:
  1. The Ubuntu "updates available" window is shown.
  2. I click "Install Now"
  3. From some time the following has started to be the behavior:
  Window freezes, button "Install Now" stays in focused mode, the window doesn't change with the names of the packages being downloaded.
  If i "restore down" the window with Super + Down Arrow, it shows the packages that are downloaded as was doing before it started to have these broken issues.

  I've switched to Wayland recently, so it might have something to do
  with this, but i'm not sure.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: update-manager 1:20.04.10.1
  ProcVersionSignature: Ubuntu 5.4.0-45.49-lowlatency 5.4.55
  Uname: Linux 5.4.0-45-lowlatency x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Aptdaemon:
   
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep  3 12:37:12 2020
  DpkgTerminalLog.txt: Error: [Errno 13] Permission denied: '/var/log/apt/term.log'
  InstallationDate: Installed on 2020-02-08 (207 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to focal on 2020-04-20 (135 days ago)
  mtime.conffile..etc.apport.crashdb.conf: 2020-05-15T09:41:35.683742

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