[Bug 1898405] Re: Ubuntu 20.04 update from 18.04 freezed then partial_update fails

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1898405

Title:
  Ubuntu 20.04 update from 18.04 freezed then partial_update fails

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  - Running on Lubuntu 18.04.
  - Got software upgrade popup to upgrade to 20.04.
  - Answered yes, started the update progress.
  - After about 10 minutes, got a popup window, asking to select one choice only like "lightDM" but impossible to answer as this pop-up window was frozen, everything else was frozen.
  - Proceeded to turnoff laptop (long push 10s on power button).
  - Turnon Laptop.
  - Run manually software updater.
  - Software Updater indicated previous upgrade failed, proposed to "partially upgrade" --> confirmed yes.
  - then Error popup message : "Can't install 'lubuntu-core'

  It was impossible to install a required package. Please report this as a bug using 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal."
  - Then proceeded to 'ubuntu-bug ubuntu-release-upgrader-core' via Terminal

  lsb_release -rd
  Description:	Ubuntu 18.04.5 LTS
  Release:	18.04

  
  apt-cache policy ubuntu-release-upgrader-core
  ubuntu-release-upgrader-core:
    Installed: 1:18.04.38
    Candidate: 1:20.04.25
    Version table:
       1:20.04.25 500
          500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
          500 http://us.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages
       1:20.04.18 500
          500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
          500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages
   *** 1:18.04.38 100
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.38
  ProcVersionSignature: Ubuntu 4.15.0-118.119-generic 4.15.18
  Uname: Linux 4.15.0-118-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.17
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: LXDE
  Date: Sat Oct  3 17:39:27 2020
  InstallationDate: Installed on 2018-09-11 (753 days ago)
  InstallationMedia: Lubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:

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