[Bug 1899661] [NEW] Upgrading from 18.04 to 20.04 failed

[Michael]

Public bug reported:

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'. 

Restoring original system state

Aborting
Reading package lists... Done    
Building dependency tree          
Reading state information... Done

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.38
ProcVersionSignature: Ubuntu 5.4.0-48.52~18.04.1-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.18
Architecture: amd64
CrashDB: ubuntu
Date: Tue Oct 13 10:33:41 2020
InstallationDate: Installed on 2020-04-07 (189 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2020-10-13 (0 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz:
 Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: Error checking for authorization org.freedesktop.policykit.exec: GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
 
 ** (process:10407): WARNING **: 10:33:45.010: Error unregistering authentication agent: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name :1.8 was not provided by any .service files

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade

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https://bugs.launchpad.net/bugs/1899661

Title:
  Upgrading from 18.04 to 20.04 failed

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'. 

  Restoring original system state

  Aborting
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.38
  ProcVersionSignature: Ubuntu 5.4.0-48.52~18.04.1-generic 5.4.60
  Uname: Linux 5.4.0-48-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.18
  Architecture: amd64
  CrashDB: ubuntu
  Date: Tue Oct 13 10:33:41 2020
  InstallationDate: Installed on 2020-04-07 (189 days ago)
  InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2020-10-13 (0 days ago)
  VarLogDistupgradeAptclonesystemstate.tar.gz:
   Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: Error checking for authorization org.freedesktop.policykit.exec: GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
   
   ** (process:10407): WARNING **: 10:33:45.010: Error unregistering authentication agent: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name :1.8 was not provided by any .service files

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