[Bug 1900218] Re: Grub-installer crashed. Executing 'grub-install/dev/nvme0n1'failed. This is a fatal error

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: grub-installer (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to grub-installer in Ubuntu.
https://bugs.launchpad.net/bugs/1900218

Title:
  Grub-installer crashed. Executing 'grub-install/dev/nvme0n1'failed.
  This is a fatal error

Status in grub-installer package in Ubuntu:
  Confirmed

Bug description:
  Hi all,

  1) I bought a new HP Pavilion 15-cs3075wm,(pre-install windows 10
  Home, i7, 8GB RAM, 512GB SSD) notebook, without any fingerprint &
  touchscreen.

  2) I wanted to install Ubuntu/Elementary OS on it as dual boot. I
  created 20 GB partition for Ubuntu 20.04.1 LTS/Elementary OS Hera 5.1
  installation. I tried to install ubuntu/Elementary OS multiple times
  but in vein.

  3) Every time, during installation, I always found error message
  'Executing 'grub-install/dev/nvme0n1' failed. This is a fatal error.

  4) After every such failure, I removed the Ubuntu installer USB & I
  rebooted my laptop to windows 10.

  5) During my last ubuntu installation attempt,I faced the same
  problem, I reboot my laptop & found that I was unable to boot into my
  windows 10.

  6)I found the message "your PC/Device needs to be repaired.
  An unexpected error has occurred. 
  Error code: 0xc0000017. 
  you will need to use recovery tools.

  7) I again tried to fix it using startup troubleshoot but found a message:- 
  "...Operating System couldn't be loaded because a required file is missing or contain errors.         File:\windows\system32\boot\winload.efi. Error code: 0xc0000225.

  8) I expected to boot at least into my windows 10.

  9) At the end, I am unable to boot into Windows 10.

  Hope I will get effective & prompt solution/s from someone.

  Regards,

  Satander

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.15.2
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.445.1
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct 17 08:45:25 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/grub-installer/+bug/1900218/+subscriptions