[Bug 1879649] Re: Since I upddated to Ubuntu 20.04 my HP printer doesn't print

typos1 1879649 at bugs.launchpad.net
Sun May 24 11:24:37 UTC 2020


I have the same issue, unable to print using an HP DeskJet3720 since
upgrading to 20.04, none of the HP apps open - the icons appear but
nothing happens. I tried the advice in the above two posts and it made
no difference. I ve tried older versions of HPLIP still no joy.

When reinstalling using the command given in post #4 I was asked to use
current config or the standard one (or manufacturers cant remember the
actual term) I chose my current config, tried the command again (in
order to pick the other option) but I dont get the same prompt.

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Title:
  Since I upddated to Ubuntu 20.04 my HP printer doesn't print

Status in HPLIP:
  New
Status in hplip package in Ubuntu:
  Incomplete
Status in notify-python package in Ubuntu:
  New
Status in pillow-python2 package in Ubuntu:
  New
Status in python-reportlab package in Ubuntu:
  New

Bug description:
  Hello,

  Since I updated to Ubuntu 20.04, my printer does not print. I have installed and uninstalled the printer several times and test with different URI adresses which the PC found the printer.
  I uninstalled and installed again HPLIP but there are some dependencies that cannot be installed.
  The model of the printer is an HP OfficeJet 9650.
  The script HP-doctor didn't solve the problem. See the attached file for the output of the script hp-check.

  I look forward to hear from you soon

  For any question, don't hesitate to contact me.

  Kind regards,

  Biel Trobat
  contact at bieltrobat.me

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