[Bug 1859308] Re: software-properties-gtk erroneously reports that certain Intel wireless adapter cards are not working

[Olivier Tilloy]

This looks very similar to bug #1878553.

ubuntu-drivers-common reports that iwlwifi is "manually installed"
because "modinfo iwlwifi" returns !0. This causes software-properties-
gtk to display this confusing, mostly greyed out piece of UI.

The iwlwifi module is part of the kernel
(/lib/modules/5.4.0-31-generic/kernel/drivers/net/wireless/intel/iwlwifi/iwlwifi.ko
is installed by linux-modules-extra-5.4.0-31-generic), which explains
why the adapter card works out of the box. Therefore the DKMS module
really shouldn't be needed in most cases (although I'm not sure how
often the module is updated as part of kernel updates VS backport-
iwlwifi-dkms updates).

ubuntu-drivers-common probably needs to be made aware of such modules
shipped by the kernel, to avoid incorrectly labelling them as "manually
installed".

** Package changed: software-properties (Ubuntu Groovy) => ubuntu-
drivers-common (Ubuntu Groovy)

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https://bugs.launchpad.net/bugs/1859308

Title:
  software-properties-gtk erroneously reports that certain Intel
  wireless adapter cards are not working

Status in ubuntu-drivers-common package in Ubuntu:
  Confirmed
Status in ubuntu-drivers-common source package in Groovy:
  Confirmed

Bug description:
  On Ubuntu 20.04 (development branch), as of today, Additional Drivers
  (software-properties-gtk 0.98.6) reports that the device "Intel
  Corporation: Wireless-AC 9260" is not working, and suggests using a
  manually installed driver (cf. screenshot).

  However the device is working correctly:

    * lsmod | grep iwlwifi, lspci -v, lshw, dmesg | grep iwlwifi all show
      that its driver iwlwifi is in use
    * ls /lib/firmware/*9260* show that the appropriate firmware files
      are present

  And I am indeed writing this bug report connected to an ac (5 GHz)
  wifi network, where I can verify a ~130-160 Mbps download speed, so
  software-properties-gtk shouldn't report the device as not working and
  suggest manually installing a driver. Not sure why it says so?

  EDIT: bug confirmed as affecting the following Intel wireless adapter
  cards, and assumedly more to come:

    Intel Wi-Fi 6 AX200
    Intel Dual Band Wireless-AC 3165
    Intel Dual Band Wireless-AC 7260
    Intel Dual Band Wireless-AC 8260
    Intel Wireless-AC 9260

  Also for reference here are the specs of Intel adapter cards:

    ark.intel.com/content/www/us/en/ark.html#@WirelessNetworking

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: software-properties-gtk 0.98.6
  ProcVersionSignature: Ubuntu 5.4.0-9.12-generic 5.4.3
  Uname: Linux 5.4.0-9-generic x86_64
  ApportVersion: 2.20.11-0ubuntu15
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 12 00:53:43 2020
  ExecutablePath: /usr/bin/software-properties-gtk
  InstallationDate: Installed on 2019-12-29 (13 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20191226)
  InterpreterPath: /usr/bin/python3.7
  PackageArchitecture: all
  Python3Details: /usr/bin/python3.7, Python 3.7.6, python3-minimal, 3.7.5-1ubuntu1
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.17-1
  SourcePackage: software-properties
  UpgradeStatus: No upgrade log present (probably fresh install)

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