[Bug 1878421] Re: (If external monitor connected) Hang on boot while showing ubuntu boot screen with animation

frank 1878421 at bugs.launchpad.net
Thu May 14 08:42:09 UTC 2020


hi, hang seems to be fixed with nosplash-option, but i still cannot use
external monitor in Xorg...it looks now like its basicly working (see
cursor), but i cannot see any windows...they are opened on external
screen (i use internal screen as primary right to my external, so this
is also wrong) and they are not shown...i see only cursor...no
background-image, no windows (dragging them to external shows cursor,
but not the window).

also noticed bug in login-screen (my external monitor is 4k and fullhd
internal)...if my workstation is locked, i see upper left quarter of my
background-image on internal display and no login-window...so it's hard
to login

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https://bugs.launchpad.net/bugs/1878421

Title:
  (If external monitor connected) Hang on boot while showing ubuntu boot
  screen with animation

Status in plymouth package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  i try to use external monitor on my dell G5 2019 (5590). works on
  ubuntu 18.4 (after reboot) using prime-select nvidia.

  did this on 20.4 (prime-select + reboot because logoff/login again
  still don't work) and it hang on boot while showing ubuntu bootscreen
  with animation (not stopped, but also response to esc-key to show
  terminal-output) on the monitor (need to switch off). booted again
  where monitor is configured to other input, boot works, i see it in
  preferences dialog as second monitor, but if i configure input on
  monitor i have no signal..

  
  anything i can try?

  regards Frank

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: GNOME-Flashback:GNOME
  Date: Wed May 13 15:21:08 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller])
     Subsystem: Dell UHD Graphics 630 (Mobile) [1028:08ea]
   NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell TU117M [GeForce GTX 1650 Mobile / Max-Q] [1028:08ea]
  InstallationDate: Installed on 2020-04-27 (16 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 27c6:530c Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
   Bus 001 Device 002: ID 0c45:671f Microdia Integrated_Webcam_HD
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. G5 5590
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=7c9113b7-ca65-4c46-9435-f5d2b73bab72 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/07/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.12.0
  dmi.board.name: 0KW84T
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd02/07/2020:svnDellInc.:pnG55590:pvr:rvnDellInc.:rn0KW84T:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: GSeries
  dmi.product.name: G5 5590
  dmi.product.sku: 08EA
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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