[Bug 1876864] Lsusb-v.txt

Tanya 1876864 at bugs.launchpad.net
Thu May 14 02:28:58 UTC 2020


apport information

** Attachment added: "Lsusb-v.txt"
   https://bugs.launchpad.net/bugs/1876864/+attachment/5371237/+files/Lsusb-v.txt

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https://bugs.launchpad.net/bugs/1876864

Title:
  Screen stuck on purple boot screen

Status in plymouth package in Ubuntu:
  Incomplete

Bug description:
  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu: Description:	Ubuntu 20.04 LTS
  Release:	20.04

  2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center: 
  N: Unable to locate package pkgname

  3) What you expected to happen: The OS should have normally booted, as
  the previous version was working perfectly fine.

  4) What happened instead: Since I have updated to Ubuntu 20.04, a few days back, the screen gets stuck on the purple boot screen that reads (Booting in insecure mode). I tried the "nomodeset method", however, the same didn't work for me. Every time I have to boot using the advanced boot settings, by choosing some other version of Ubuntu from the available options onscreen (either n the generic or the recovery mode).
  Further information: I am using the Dell Inspiron 14 3000 Series.

  It will be great if someone could either suggest some solution, or Ubuntu could release an official update to fix this problem.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2017-05-29 (1080 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp. Integrated_Webcam_HD
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 14-3467
  Package: plymouth 0.9.4git20200323-0ubuntu6
  PackageArchitecture: amd64
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic root=UUID=9f326190-8d51-44b3-93fc-45d010a7a54b ro i8042.reset quiet
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic root=UUID=9f326190-8d51-44b3-93fc-45d010a7a54b ro i8042.reset quiet
  ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
  Tags:  focal
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  Uname: Linux 4.15.0-96-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/23/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.06.00
  dmi.board.name: 0WPN9K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron14-3467:pvr:rvnDellInc.:rn0WPN9K:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 14-3467
  dmi.sys.vendor: Dell Inc.

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